-
January 2024 by Ketoya Scruggs
I recently had the pleasure of working with a sales agent from CubeSmart named Ms.Three, and I must say the experience was nothing short of fantastic. Ms.Three demonstrated an impressive level of professionalism, knowledge, and genuine enthusiasm to assist me and my family with my storage needs. Ms.Three went above and beyond to ensure we had all the information I needed, answered my questions with patience, and made the entire process seamless. I highly commend CubeSmart for having such a dedicated and customer-centric sales team. This positive encounter has undoubtedly secured CubeSmart as my go-to choice for storage solutions in the future. Kudos to the outstanding service provided by Ms.Three
-
December 2023 by Katie Potts
Three helped me today & oh my goodness she is absolutely wonderful. I came thinking that I would have problems deciding on ever but she somehow made the process enjoyable. Very -Very sweet lady! Totally 5 stars!!!! The storage unit was less expensive than I suspected & they had everything I needed. Boxes, etc! One stop shop 4-sure!
-
December 2023 by Lori Gibson
This company has been extremely easy to deal with and the pricing is exceptional. Recently upgraded our unit, with the help of Three the GM and it was such a smooth process. We really appreciate the customer service.
-
December 2023 by Cindy Tarrant
Three was always so nice and professional.. even when she would have to remind me that I needed to pay rent… she was the best and I will miss her phone call reminders.. #1 cubesmart in the boro hands down!!???
-
December 2023 by Terra Nalls
This is our 2nd time using this Gavin. The staff are relatable, and very professional. They take the time to go over everything clearly, so you understand.Go in while they’re running their special of first month free AND 40% every month after that!! Three took care of us today and she is fabulous!
-
December 2023 by Ruth Amoah
There is only one Three!! She goes above and beyond to make you feel comfortable without pressuring you. I came back to cube-smart just because of the service we got last year.
-
September 2023 by Tim Murphy
Peter and Three did a fantastic job with the check in process. The entire team that you have working at this facility are knowledgeable, friendly and helpful. At the checkout process, again, the woman working made everything work smoothly. I would definitely recommend this CubeSmart location to anyone needing a storage unit.
-
September 2023 by C S Hogg
Three is a great GM. I’ve had my stuff with this location for over a year now and recently got another unit closer to Nashville. Bar none, this location and Three specifically have always been incredibly easy to get in touch with and are always extremely kind / helpful / the most professional. Highly recommend for any families, students, or others moving through the Middle TN area. BEST LOCATION!
-
September 2023 by Laura Beth Guinn
Three was such a delight to work with! She answered all of my questions thoroughly and promptly and made my experience a 10/10! I have had a unit at this location for over 2 years and have NEVER had any issues ?
-
September 2023 by Sharazzia Mills
I love the staff here!! I came in with a concern and Three per usual was able to get me taken care of! Yes ma’am I appreciate you soo much!! Y’all knew what y’all was doing when y’all hired her? ☺️✨
-
August 2023 by Milando Robinson
Three was great throughout my entire process at cube smart. I was renting a storage unit for 6 months. Three customer service, knowledge and help my the process so easy. Moving out was a breeze as well. I definitely will be renting again in the future. Thanks again three!
-
August 2023 by Krystal Turner
The move in process was quick and easy, from beginning to end. The carts really help while unloading, the place is clean and customer service was very friendly. Three checked me in and I'm glad she did...great experience.
-
August 2023 by Melindia Fenner
Three is very personable! She helped me locate the storage unit as this was my first time there. Our organization is very pleased.
-
June 2023 by Susan Metheny
We moved our 4 bedroom home into storage and ended up having to rent a couple of extra units on the day of the move. I had done online for the first set but worked with La in the office when we ran into snags with the amount of stuff we were bringing. She was incredibly helpful and great to work with. She made a really stressful day go so much smoother. The units themselves are nice and the building is secure, well light and comfortable. Definitely recommend if you have things to store that you don't want sitting in a hot outdoor storage area.
-
June 2023 by Louis Sola
Warning...bait and switch at Cubesmart!!We rented a unit in January and got a promotion rate of $133.08 plus insurance and fees. In May we received a rent increase notice to $177.00! At no time when we signed the lease were we told of an increase within the 5 months of our lease. When I called the office and talk to 'Three', she told me this is something that the corporate office does automatically and that the local office is not notified; and this is why we were not made aware of the increase so soon.We received the advertised online rate when we signed up. The online rate now is $132.25 from the normal rate of $175.00. This is both less than we started out with and our current rate. So if you look to rent here, beware of the increase you will receive a short time after.The units are nice and clean and easily accessible. But Cubesmart should have been upfront about switching to the higher rent so soon.