-
March 2025 by Rachel Carson
I went to buy shoes. The woman in themat department was great. When I got to the checkout a woman came and made the cashier step aside and she began to ring up my items. She was rude and condescending as I didn't want to sign up for the membership.
-
September 2024 by pat fermata
I had to travel from Murfreesboro to buy sneakers for my 8 year old son and a running bra for myself. I went to this store twice and received very poor service. The employees are impatient and a girl in the children's sneakers section was extremely rude to me. Murfreesboro is a small town and unfortunately we had to buy a few things from this store. But the service from the employees makes your experience unpleasant and impossible!
-
September 2024 by slowalker1
The clerk was amazing woman. She was very helpful and. very friendly, but the shoe department lack experience shoes salesman I asked one of the guys about pronation which is the best shoe for me. He said he did not understand anything about that..
-
June 2024 by 박미선
It is a place where so many kinds of things make me happy.
-
April 2024 by Dylan Lloyd
i came in to ask if they are allowed to trade or anything for this shirt i got at a nike store, just asked didnt cause any problem, and when i asked an employee in the back made a douchebag comment acting like i was an idiot for asking a simple question i was just curious about, if you want an employee to make you feel dumb for asking questions go to this store!
-
April 2024 by Brent Adams
Initially, I posted a 1 star review due to the transaction referenced below. After reaching out to customer service about the status of my refund via phone, I am changing the review to 4 stars. The hold time was nearly nonexistent! The associate was very helpful and engaging, and her attitude was fantastic! No talking to automated “machines”; I was able to speak with a person that resolved my issue to my satisfaction! I will definitely continue shopping at DSG! Thank you.
4/7/24 : Today was horrible! I debated whether to post a review, but I hope this aids Dick’s as a training opportunity. The cashier rang up an item for the wrong price (after looking up a different item via price check on a device) and I questioned the price while payment was being processed. After payment was complete, I then had to go get an exact item, brought it to her attention, and it was like I was putting her out of her way to get my money back for HER error for the difference. After numerous attempts for a refund via the register, I was told it could take 5 minutes. After 10 minutes I asked if a manager could override or issue a refund and was told “no they can’t, just have to wait”. After more delay, I asked to see a manager. Asst. Manager came to the register, only to first hear from the cashier. Asst. Manager says “ I can do the refund”. Shortly after was given receipt. Improper customer communication/service and lack of training may be contributing factors in the disappointing 3.8 stars this location has accumulated. Also, initial payment was charged immediately… Have receipt for refund, but still no credit for it in my account. Disappointed is an understatement.
-
March 2024 by Peyton Cartwright
Great store. Have basically everything you’d want
-
March 2024 by Ana Cordeiro
Love their Stanley’s
-
February 2024 by Taylor Cunningham
Poor customer service, high prices, and dumb employees. I'll shop at Academy
-
January 2024 by Logan
Be carful if you go during night the night manager will accuse you of thieving from them and make you pay twice for the item needed for exchange
-
January 2024 by Brent Cook
Kinda pricey and not well stocked on things.
-
January 2024 by Roberto Pacheco
The soccer cleats selection is poor not a lot to chose from
-
December 2023 by Di Ana
Purchased the nike sneakers, to see if it would help the foot issues I have, just 4 days prior to returning them. The manager was called up to inspect them and make a nasty face, the associate came back and said they can't accept the return. I told her there was dirt on the bottom but everything else was perfect. What are they gonna do, resell them? I wouldn't recommend and will keep buying from Academy or Amazon.
-
November 2023 by Dana Eggleston
Prices are high.
-
November 2023 by Project_Spoonz
Good selection. Friendly staff. Golf selection is pretty good for a big box store. Better than some other Ducks Sporting Goods I’ve been to. Clean restrooms. Good clothes selection. Prices seem on par with everyone else.
