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February 2024 by Jess Kramer
Don’t bother making an appointment. They didn’t even pull my car into a bay until an hour after my appointment start time, and only because something was said TWICE. Very disorganized and overbooked. Didn’t balance my wheels correctly. The two times I’ve been there they claim to not be able to find the Tire Rack order I placed, and then magically they figure it out.
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February 2024 by T Els
It doesn’t matter if there are 3 customers or 50, you’re going to wait. Definitely not like other discount tire locations I’ve been to. Quick to take your money though.
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February 2024 by Dee Reid
Desired results were met effectively nd efficiently in reasonable time. Helpful.
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January 2024 by Kelly Woodard
The team here is awesome! Everyone made sure I was well taken care of. Including the store manager when my appointment went long. Big thank you!
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January 2024 by McKenzie B
People are really friendly and quick to help you even when they're busy, but that doesn't make up for installing a valve stem extension that was left loose enough to let all the air out of my new tire on the way back. Luckily it was a dually and I wasn't stranded on a busy interstate, but a longer drive would have destroyed the tire and this could have caused a roll or been a huge safety issue on a different vehicle.If you choose to use this place, *carefully* double check their work before leaving.The chain eventually looked back over their work to double check that it wasn't a different issue.
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January 2024 by Mohammed Husain
They are not what I have been treating other discounts tire very rude people I have been waiting long lobby but the just go in and out no one come talk to me very rude not this location
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January 2024 by Matthew Faulkner
Any issue with tires I have I bring here. They always give me top notch service. Today ran into snags while getting a sensor replaced somehow the battery was drained. Again they went above and beyond and corrected the issue.
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January 2024 by Melanie Kiser
Making an online appointment was worth it and my repair was completed well within the promised time! It is also worth sharing what I observed: Many customers were present and many arrived during that hour. Each were quickly greeted, their needs assessed, then swiftly fulfilled with a smile by every team member observed including the manager. They hustled to help whether in the workshop, in the parking lot or on the phone! Highly recommend Discount Tire on Church St. in Murfreesboro, TN.
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January 2024 by Kim Meadows
Dante is the best!!!! He took the time to help me get my wheel fixed and was there for every step of the way!!! He went above and beyond what most people do and that means a lot to a single woman like me.
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January 2024 by Bob Young
SUPER FRIENDLY STAFF. VERY HELPFUL.
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January 2024 by Sarah Ruth
Every time I come here they put the wrong size tires on my car. It’s not until I hear scraping sounds while I’m turning that I realize it. Not gonna come back here again. The original issue I came in for wasn’t even fixed, the tire is still shaky. They replaced a blowout tire, but it wasn’t properly balanced. All they did was put the wrong size tires on, after being an hour late from my appointment time to take my car back. They put my 18 inch tires on one side of the car and 17 inches on the other. The first time they did this they put my 18 inch tires on the front and 17 on the back and Scraped up the inside of my wheel well. They say they are understaffed. I don’t know. I just thank God I didn’t get on the highway before I noticed it.
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January 2024 by joelandcharlotteb
Great staff that take care of customers with really good products.I recently had a blowout on my outside dually tire. (Sidewalls don't like hitting concrete objects, I suppose). I came in to get a new tire with my warranty. All was done efficiently. However, there was a mistake made on the part of the installer. It happens. But what separates the bad, good, and great is how mistakes are handled.It took a week to discover the problem. So, I returned to the store. I explained my issue to the staff. Immediately, the problem was corrected, and every reasonable attempt was made to make sure I was satisfied.No one can prevent wvery mistake. However, only the great go the extra mile to make corrections the right way.Thank you!
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December 2023 by David Harris
I cannot thank the guys at this location more for being understanding of my concerns and my timeframe.I HIGHLY recommend them !!
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December 2023 by karen hedgecoth
If could leave a zero stars I would . I was sold a set of tires that the rep said was just pulled off a truck and only had a hundred miles on them the customer didn’t like how they looked on his truck. I bought them and didn’t even make it 10 miles down road and had a flat tire. Next week 2 of them started leaking air they said was because of temperature change . They leaked every single day. I called corporate and the store finally got another set put on that was not even worth putting on a pickup truck they was for a car. I slid through a red light and almost got hit head on Friday after getting the set rotated and all the store manager wanted to do today was charge me for a new set of tires not replace or anything I went to leave and a Mexican looking guy said come back at 4 pm and we will replace them for free got there at 334 and at 6 pm just fnow leaving the place
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November 2023 by Jeffrey Morrison
Stopped this morning due to having a leak in a tire, which was taken care of promptly. I've been doing business with these guys since 2021 buying wheels and tires and having routine rotation and balances done and I'll have to say I've yet to be disappointed. They know what they're doing and do so professionally and have been more than competitive with their pricing.
