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November 2024 by Customer
Did not find anything that was of quality except for the woman who asked if I wanted any help.
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September 2024 by Jessica Whigam
I searched online for the shoes I wanted, they were in stock in the Murfreesboro store. I went to the store and to checkout with them, I asked if they price matched, Alex said they did and she said I would also get an additional 10% off for signing up. She then said that they were not the same pair as the ones online and she couldn’t price match. I asked her where the pair was because they looked identical and were the same brand. She refused to help me find them. I looked all over the store and then finally gave up and just bought the original pair. Then at checkout she didn’t even give me the 10% off for signing up.
Alex gave horrible customer service and is a terrible representation of the store. She looked miserable me and refused to give me any help even after verifying the store did have the shoes in stock.
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August 2024 by Rev. Edward Vaughan
Good selection of items, prices are about average. Friendly staff.
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July 2024 by Kourtney Storace
Ray was rude and store not handicap compliance. Also good luck getting more than one pair of shoes cause the only way you can get a bag to carry them out is to BUY one
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April 2024 by Stephanie Graves
Got my niece's new prom shoes from here Great selection and prices
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March 2024 by Rachel
I want to advise their associate and manager not to laugh and talk about their customers.
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January 2024 by Terri Montgomery
My daughter and I shopped here right after Christmas. The staff was very friendly and helpful. Love my new boots, and it wasn't crowded the day after Christmas! Ah-mazing!
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December 2023 by Mili , Alberino
Excellent place, many good brands and shoes of good quality and very varied and they also give you discounts, my bill was 148. and something they reduced me to 118. and something, I recommend the place
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December 2023 by Rick Stone
I enjoy DSW for the variety of brands. You won't find funky styles of your favorite brands but deals on select styles from many different brands. The women definitely have the men beat when it comes to the amount of shoes to choose from.
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December 2023 by Kae P
Delightful staff. 10/10
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November 2023 by Richard Stone
I enjoy DSW for the variety of brands. You won't find funky styles of your favorite brands but deals on select styles from many different brands. The women definitely have the men beat when it comes to the amount of shoes to choose from.
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November 2023 by Shawn Grimes
The store was neat and organized. I was offered a hello as I entered the store and asked if I needed any help.
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November 2023 by Kae C
Delightful staff. 10/10
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May 2023 by Tommy Drake
We are on the road working, so we stopped in to grab a few extra pairs. While in the store, we were notified of their "Spend $75, Get a $20" coupon that could only be used in store 4/20- 4/30. We made 4 separate purchases and were provided with 4 $20 off coupons. The sales associate indicated that we could come back in and use them all on a single purchase. So we were having dinner and decided to stop by afterward. Picked out a pair of Hey Dudes and a pair of socks. Took them to the register and then attempted to use the 4 coupons. That did not go as we were told by the previous associate, so the manager Liz came up to discuss the issue. Because of store policy, her hands were tied, so we asked that she call the GM Alan Robinson. Alan was able to approve the use of our coupons via a special code. Overall, what could have been a very poor experience turned out to be exactly what we were told by the first associate. Mistakes happen, associates misinform customers, and management did what was right and honored what we were told. We will be back and very much appreciate how management handled the issue. Thank you, Liz and Alan!
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May 2023 by I. Fish Cheap
Popped in looking for a former coworker, was told he moved on to another location.
