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December 2023 by Sarah Smith
Very attentive! I believe his name was Demetrice at the checkout, and another gentleman as well, I forgot his name but helped us look for shoes. He seemed to know quite a bit about what we were looking for! super helpful and every staff member would check on us and make sure we were being helped while we waited for our shoes. I will always credit the ones that help and stay friendly!
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July 2023 by Penny McDaniel
I needed to exchange a pair of Nikes, I had read all the negative reviews about the store in Murfreesboro Tn, but let me tell you this, the staff was very friendly, helpful and polite.I have never been to any store that was more professional.Great job and thank you for your help, easy and fast..I would like to update my review.I went back again to exchange the Nikes again, and if I could give them 10 stars I would.Demetrice,Kade,and Aderion do a great job,very professional and helpful!!Thanks, ya'll are the BEST!!
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July 2023 by Merritt Senters
This store displayed the worst customer service I've received in a long time over the phone. Their manager didn't even have the respect to get on the phone to address my concerns or to even offer any solutions. My husband even went into the store to inquire about my shoes that were purchased and was treated the exact same with little to no help. I won't be spending my money here again.
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May 2023 by Aliyah Stevenson
I went to finishline today and Meech was a big help to me. The shoes I was purchasing had a spot on them and he took time to get the spot off. Great service.
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May 2023 by LadyJaz W
The staff was competent, a little immature, but nice overall.
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May 2023 by Yaseen Ahmad
Finish line has many clothes that are nice and they are made of nice material for a decent price.
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April 2023 by francisco sermeno
I don’t know how they are still running a business , really bad customer service
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February 2023 by John Doe
Every time I call in or go in about a particular shoe they’re all extremely rude and act like you’re inconveniencing them.
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August 2022 by Lacy Reed
I’ll be honest I haven’t been to finish line in about 2years until today , and was very disappointed with the service we had .Trying to get shoes for the little ones , and when we asked for size the man quickly said they didn’t have it . We found another shoe an asked it again and he immediately said no we don’t have that size & continued his conversation with another employee.We found another shoe & he said yes we have that size & brought us back ONE shoe to try on , I looked confused an asked for the other one and he seemed to become annoyed with us. Took 10minutes for him to come back with the other shoe , we agreed to purchase them and he shot to the register an check us out . My husband than began to take over walked to the gentleman and asked for a size in a shoe we wanted for our son than we were not finished. Without even looking at the shoe he says we don’t have that size , my husband said well can you check we would appreciate it and of course he came back with the size . We immediately checked out & left to walk across the hall to the other shoe store where we spent over $400 for my husband an I a pair . Very disappointed in finish line and the employees, I will NOT be returning
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June 2022 by alexis green
I took some clothes back never been worn and the cashier kept smelling the clothes saying the the was wash, it still had the tag on it and like I said it never been worn at all,I work to much to wear clothes like that , because I'm always in scrubs,I have never seen nothing like this,just rude
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April 2022 by robert taylor
Super friendly staff. I called ahead to check availability and came several hours later to be greeted by the same one I spoke with on the phone. I was in and out very quickly.
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February 2022 by Timothy D
Nice and helped me find what I needed
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August 2021 by Charmon Williams
No Experience Disappoint Because No one Didn't Help Us ?
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June 2021 by Monica Grady
This place is joke. I saw some shoes for my little one on a Friday that following Monday I went to buy them. The same price was on there since that previous Friday and when it's time to cash out they were $60 more. The last two customers that same day had the same issue and they didn't honor that price this store is so unorganized
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December 2020 by Christian owen
the website sucks super hard to find anything
