French's Shoes & Boots offers a decent selection of footwear and accessories, with a mix of customer experiences. Some reviews highlight the store's great selection, helpful staff, and easy returns, while others mention unhelpful staff and a disappointing experience. However, the overall sentiment seems to have improved, with one reviewer noting a "night and day difference" in the store's service and attention during a recent visit. The business is praised for its wide range of products, including women's boots, ARIAT clothing, hats, and even clearance items at affordable prices. Customers express satisfaction with the store's organization and the pleasant shopping experience they've had over the years.