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February 2024 by Thomas Lofton
What I like about them the most is that they communicate with you about your automobile. Also, they do great work! I would let them work on my cars again. (09 Chevy Tahoe)
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February 2024 by Kris Petersen
Great service!!!
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February 2024 by Jody Davis
Hit a pothole in Murfreesboro. Two flat tires!! Was traveling alone, in the rain, scared to death on the side of the interstate. Caleb swooped in, took me to a tire place and waited to make sure they had my tires before he left. 10 out of 10 service!!
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February 2024 by Pete world
Caleb at Gannon’s was prompt and helpful in a crisis so thank you!
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January 2024 by Mizz Niecy
I wish I could 0 stars. Base tow pay is $200 ?! And have to pay in cash?! All of this is truly a scam!
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January 2024 by Chris Beard
Illegal towing,
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January 2024 by TruPrettyGirl
My vehicle got towed the day after Christmas. I accepted it and went to pick up my Jeep. Whoever the vape smoking helfer is at the front desk she has a very nasty attitude. If you don’t want to work with the public, don’t sit your flat behind in the seat at the front desk! Rude for no damn reason. You are not cute enough to be so nasty to people so you really need to practice some type of professionalism.
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November 2023 by Christian Campbell
If I could leave no stars I would. I have been towed by this company multiple times. At first I took it to the chin and paid because it was either poor communication from my apartments or my mistake. This time was completely different. As I saw the driver towing my work vehicle I went out to explain I had pictures sent from my property manager showing where I was parked was visitors parking. Pictures and text proving it was from my apartments. He completely ignores it and stands on the fact that he rode with the property manager and she told him where visitors parking was. Also that y’all have been towing at my apartment complex for 9 years but these apartments were just built 2020. ( like I told him. ) as I said before, I have paid the 200 and went about my day but this time is not that case and to do this at 3-4am when I got work in 3 hrs is ridiculous.
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October 2023 by Laura C.
REALLY $200.00 CASH! I guess the IRS doesn't know about that either! YET! and your employees have no respect for the ones you are stealing from! I was on the phone with my son when he came in to see if his car was there and the guy he spoke to was a total JA!! Obviously you are such a crappy towing service that you have to steal from college kids to meet payroll. Enjoy this ride while you can because bad karma will come and get you one of these days.
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September 2023 by Harold S.
I had my car towed from the Grove apartments which is only about 2 miles down the street from Gannon. Just for this short trip I was fined $200 to get my car out of impound. Most towing fines are only around $65. $200 is ridiculous! I am not satisfied whatsoever with this value of the tow.
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September 2023 by Macie M.
$200 for an impound fee is fucking ridiculous. This company should be shut down for good. They are out here raping people!! College kids don't have that kind of money. Any apartment complex that has a deal with this company should be ashamed. It doesn't even cost $200 to get my car towed back home!! Just down right sad that's the only way they can make money smh. I had to call the police station just to find out were my car was located, they came and towed my car at 3am. This place can burn in hell!!!!!
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September 2023 by Christie Pinky
An elderly woman pulled out in front of my husbands motorcycle around 11:40 am yesterday morning Murfreesboro PD called this tow provider … our home was less than 5 mins away I asked it be taken to my home but the officers insisted I have them take it to their lot so “Insurance “ would cover the cost …which will be an extremely long process . However we called first thing this morning to get some information on getting the bike out . We were told to bring 265.00 dollars cash .. we were told the bike was operable we could drive it off instead of having it towed back so we chose that… When we arrived the employee working acted surprised that an additional charge had been applied for labor and after hours So 365.00 dollars for a around a 10 min tow . It’s just bad business as if we had not been through enough to be left with no other choice.. My advice call Radford Towing …
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September 2023 by That Ole Ferio
The guy was old fashioned and some may tale that as rude but he was a great guy. On time when he said he'd be and quick towing/unloading at my house. I didn't tell him I had 3.5 million views on reviews.
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August 2023 by Sara Amacher
This company is contracted by my apartments. I get that they have a job to do, while also being in the business of making money; I even understand waiting until the middle of the night to tow the vehicles, but creeping through our complex from 2-6am with the headlights off is ridiculous. Its also dangerous and super sketchy. And please spare me the feedback. No business owner should ever argue with a customer and/or someone leaving feedback. It makes you look ridiculous, even if you start it by thanking them for the review and/or ending it with a nice sentiment. It's a terrible business practice. Please ask your drivers to leave their headlights on. Thanks you.
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July 2023 by Ariel & Dupree Johnson
No one answers during after hours, which they charge an extra $40 for. Way too overpriced for just a few mins down the street. They have no exceptions. Hours of service are misleading.
