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March 2024 by Keith Martin
This is a great restaurant for low-carb diets . I always get cabbage as my base and do steak, chicken, and
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March 2024 by Ryan Collier
Great tasting food.
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March 2024 by B. G.
This was our first experience at Genghis Grill, and to say we were dissatisfied would be an understatement.Upon receiving our bowls, it became evident that an excess of salt overwhelmed the taste. After just one bite, I refrained from consuming any more of my bowl, and my friend encountered the same issue. My husband, who opted for a build-your-own bowl, did manage to finish his, prompting uncertainty about potential variations in preparation methods.The most glaring issue, however, pertained to the state of the bathrooms. A pervasive and unpleasant odor permeated the air, and our friend reported unclean conditions in the men's restroom. Unfortunately, my experience in the women's restroom was no different, with a foul smell and scattered toilet paper on the floor. The smell had a chemical scent to it. So I would assume it was the "cleaning" products used in the spaces.In terms of service, our waitress was courteous, albeit rushed. Considering the apparent shortage of staff and her responsibility for numerous tables, I harbor no grievances towards her.Regrettably, the overall dining experience did not align with the hefty price tag of over $80 for three people. The subpar food quality, coupled with unsatisfactory cleanliness, left much to be desired. Additionally, the booths exhibited signs of wear and tear with cracking leather, and several lights were out, contributing to a dim and disheartening ambiance within the restaurant. For us, this initial encounter with Genghis Grill will undoubtedly be our last.
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March 2024 by Della Byrne
Today is my 2nd time in here in the last year or so. And for the 2nd time, I've been here 20 minutes.... and no one has attempted to wait on me. There is one other customer in the restaurant.
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March 2024 by Michael Mitchell
Literally I come here once a week, And they have removed the one thing I loved was the potatos from the menu, Not sure how hard it would have been to keep them, Now the base is also on the bar, So that will just fill it up more, This is my last trip to this location. Very sad.
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March 2024 by Corey Gugino
I typically don't like leaving reviews, especially poor ones. But the service here was so exceptionally bad it warrants telling people to save their money. We stood at the front counter for easily ten minutes despite there being no one eating there, it took forever for someone to come by and grab our order, and even when they did there was arguing and confusion between the servers between who was supposed to be serving us. Our server was inattentive the entire time, spending more time complaining and piddling about at the counter than working. It took a different server to notice we were low on our drinks. Asked three times for to-go boxes before finally asking the person at the to-go counter for them.Food was good. Always is. No problems with the guy on grill. He's a baller. Still not worth the irritation coming here. If you like listening to servers complain, bicker, and argue while out on the floor, sure. Not me though.
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March 2024 by Taylor
I literally never leave reviews anywhere, but recommend staying away from this place! Random pregnancy craving gone wrong, lol.Floors/tables were extremely sticky. Employees were not working together as a team and were acting as if the customers were an inconvenience. Waited nearly 30 minutes to just have our orders taken (including drinks), just for any employee to come to our table complaining of someone not wanting to take ownership of tables. We couldn’t even go to the bathroom without going in there any overhearing one of them talk badly about an employee named “Stacey”. Not to mention when we got there, there were only 8 tables (half were already served food) and not really that busy. I would completely understand if they were short staffed, but from our perspective at the time, they weren’t.At the very end, we had to ask for a to-go container three times, just to never receive it 20 minutes later, and left.What should have been a “quick ish” 45 minute dinner turned into a 2 hour thing.
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March 2024 by Travis Willey
Really nice people!?
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March 2024 by Truc Le
they kept us waiting for about 20 minutes and didn't show us the menu.
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February 2024 by Shantae Carter
Vegetarian options: Lots of veggie options
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February 2024 by Amanda Cain
I love this place! It’s by far a great dining experience & the food is always amazing, satisfying, & definitely fulfilling. You definitely get more than enough to eat & can still take home leftovers for later with a medium create your own bowl option. And it’s not expensive at all. I recommend if you haven’t tried Mongolian, go to this restaurant & I promise you will not be disappointed at least from my experience you won’t be. Thank you for your good food & good service!Vegetarian options: Yes
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February 2024 by Vandy Watt
Have always stopped on our way through as there is no Genghis near us. My kids look forward to our visits several times throughout the year. Tonight, it was TERRIBLE and we didn’t even get to the food. They sat us at a table that was dirty and sticky with hair stuck to it. When my wife asked for a cloth to clean it, we heard “I’m sorry. I just got here.” They have juices on their kids’ menus and yet the server said they hadn’t had juices since she had been working there. We ordered drinks and when they brought them out my 3 year old’s was in a full size glass completely full. When asking for a kids cup… you guessed it, they didn’t have one. The manager came over to tell us this. We left because this was only going to get worse. They also never cleaned the table in the 10-15 mins we were there. This is the most disappointed we have ever been with this location!
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February 2024 by Eric Gibson
Great food. Was quick and friendly staff.
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February 2024 by Deborah Buma
Genghis has been a favorite of ours for a long time. At our recent visit we noticed some things have changed and wanted to share with others.Food - same great grill, pick your meat veggies and noodles and they prepare right there for you. But now you don't wait at the grill, they just bring it to your table or prep it for take out. OR... you can now order from the menu, selecting from popular options. Which is nice if you're in a hurry or prefer to have table service. Same great food.Service- with the change in food options, there is more focus on the customer throughout the dining experience. Our server was awesome, meeting all our individual requests for those ordering off the menu or directly from the grill. That was pretty impressive. It wasn't that busy when we visited, so I would be interested in seeing how this all works during peak hours.Atmosphere- with all the good things being said above, I am very disappointed in the dining room. Most of the seats were damaged, tables were wobbly and unsteady and the whole restaurant could use a good through cleaning. Which makes me a bit concerned about the kitchen! Hopefully it is not too bad, but one wonders.If dining room gets so attention, I would be happy to adjust my review.
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February 2024 by Christy Nichols
I'm sad about this place tonight. We watched as so many people were treated poorly. Service leaves a lot to be desired. Heard employees complaining about other employees. Been waiting for a refill and now our check. Not sure they want to be paid for our dinner. Probably won't get a refill either. This place used to be great. Served great food and drinks with a smile. Not tonight. No liquor is being served besides peach margarita. Who only serves peach margarita? So weird. I hope next time is better. If it isn't we won't be back. Maybe they are just having a bad night.
