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October 2023 by Cap Davis Cams
Please advise your commercial vehicle drivers of the updated TCA 55-8-132.840 WB mm37.4 10/11/23 @ approx 11:10AM
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October 2023 by Matt Costa
What a great lumber yard! The sales staff is fun to work with and the yard staff are great. Prices are better than the depot and the quality of product is beyond compare.
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June 2023 by Chance Patton
I appreciate this place for being very easy to work with and very fast polite and professional. Mr Logan loaded Me up several times and Mr bryan was a pleasure to work for doing my refund he made the process decent and im grateful to say il always come back here in the future.
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April 2023 by Joe Tittle
They have an A+ lumber. Their customer service is excellent, and they always get lumber out to the jobs quicker than anyone else.
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March 2023 by Blake Switalski
Always great customer service. Rare that someone doesn’t greet me and ask me what I need as soon as I walk in the door.
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March 2023 by Andrew Lawrence
Worked with Haynes on my new construction build. Great folks
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February 2023 by R R
Ordered a new sliding patio door. Took lots of effort to get responses before ordering. Gave measurements on brick mold and framing. Door showed up wrong size, with slider on wrong side. Haynes Bros took no responsibility, because I “signed off” on the order. I didn’t know how to determine if what I was signing was correct, and neither did they. I had to reframe the exterior door, and then get the siding worked on and drywall inside as well. Not happy.
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December 2022 by Shawn Luman
Lacking customer service. I have left no less than 7 messages since 10-19-22 for Mr. Michael Martin, about two pieces missing from my window. He is either out to lunch or in meetings every time I call. Initially I was told this was a super simple fix on an Initially was told this was on our brand new build home.Either he never gets my messages or has decided to deliberately not call me back and resolve the issue.** Finally reached him on the 8th call and he is sending someone out.
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October 2022 by Thomas Maddux
We bought 3 manufactured door from Haynes Bros.. Excellent quality and workmanship. Also I want to give a 5 star rating to the installer Justin Davenport. Best quality work that I have ever seen!!!
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October 2022 by Bobby Cooper
I am a contractor and use Haynes for everything they can help me out with. Brian Phelps is the gentleman that I use as a representative and he is always on the ball. He actually keeps me up to date and makes sure I remember my deliveries or scheduled pickups. Keep up the good work.
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October 2022 by Jon Davis
We bought a new construction home in november of 2022, for which hayne’s brothers installed and provided quite a lot of things for. In December, we noticed that our front window had a sizable crack on it so we contacted our realtor who told us to reach out to hayne’s brothers about replacing it. Little did we know we would STILL be dealing with this issue NINE MONTHS later. Hayne’s brother’s has been nothing but unprofessional and seems to be outright ignoring and stringing us along with no intention to ever replace the window.While I understand some things are hard to get in, and have been, that’s no excuse to outright ignore emails, never answer the phone or return voicemails, and ignore texts as well. Chris is who is supposed to order the windows, and at this point I believe he has just been lying to us up to this point about ever having ordered the windows to begin with. Most recently, we reach out on wednesday(8/3/22) and ask about the status of the windows. Chris told us they were ordered and would be on the truck Friday (8/12/22), but it would take a bit for the truck to be unloaded and a man named Micha would call us to schedule the install. On Monday(8/15/22) we again reached out after never hearing from either of those people and were told the windows were ordered and would be on the truck friday! When we brought up that he said that 2 weeks ago and they should have already have the windows, he told us he would need to “check on it” and now has ghosted us once again. No amount of phone calls, emails, or texts seem to bother them as they will ignore all of them. We have done this dance over 5 times now, where the windows were supposedly ordered and then they simply ignore us about them. I do not believe they ever order them or have any intentions of ordering them and replacing our cracked window. It honestly feels like they’re hoping we'll give up so they don’t have to replace them, because if they were honestly just having a hard time getting the window in you’d think they’d communicate that with us even a little bit.We wanted to do some work in our kitchen and were planning on using Hayne’s brothers since they did the kitchen during the construction of our home, but dear god I would never touch them again with a 10 foot pole. Beware if you use them, they will not communicate with you and will go out of their way to ignore you, string you along, and lie the entire time.
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October 2022 by Zack McDaniels
Their flatbed truck drivers need to learn how not to blow through intersections almost causing wrecks.
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September 2022 by Jon D.
We bought a new construction home in november of 2022, for which hayne's brothers installed and provided quite a lot of things for. In December, we noticed that our front window had a sizable crack on it so we contacted our realtor who told us to reach out to hayne's brothers about replacing it. Little did we know we would STILL be dealing with this issue NINE MONTHS later. Hayne's brother's has been nothing but unprofessional and seems to be outright ignoring and stringing us along with no intention to ever replace the window. While I understand some things are hard to get in, and have been, that's no excuse to outright ignore emails, never answer the phone or return voicemails, and ignore texts as well. Chris is who is supposed to order the windows, and at this point I believe he has just been lying to us up to this point about ever having ordered the windows to begin with. Most recently, we reach out on wednesday(8/3/22) and ask about the status of the windows. Chris told us they were ordered and would be on the truck Friday (8/12/22), but it would take a bit for the truck to be unloaded and a man named Micha would call us to schedule the install. On Monday (8/15/22) we again reached out after never hearing from either of those people and were told the windows were ordered and would be on the truck friday! When we brought up that he said that 2 weeks ago and they should have already have the windows, he told us he would need to "check on it" and now has ghosted us once again. No amount of phone calls, emails, or texts seem to bother them as they will ignore all of them. We have done this dance over 5 times now, where the windows were supposedly ordered and then they simply ignore us about them. I do not believe they ever order them or have any intentions of ordering them and replacing our cracked window. It honestly feels like they're hoping we'll give up so they don't have to replace them, because if they were honestly just having a hard time getting the window in you'd think they'd communicate that with us even a little bit. We wanted to do some work in our kitchen and were planning on using Hayne's brothers since they did the kitchen during the construction of our home, but dear god I would never touch them again with a 10 foot pole. Beware if you use them, they will not communicate with you and will go out of their way to ignore you, string you along, and lie the entire time.
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February 2022 by NICOLAS GUARDALABENE
They are the best at what they do, when you need two of something and they have 81, 273 in stock, you get what you need. Thanks guys
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November 2021 by Brian Phelps
This has to be the most fun I have ever had going into a place to fill out an application & give my resume. Thank you Nick.
