H&R Block provides experienced tax professionals who handle various tax needs and aim to maximize refunds. Customers can choose to visit their local offices or use the Digital Drop-Off service to work with a tax pro from home by simply calling and uploading documents online. The offices prioritize safety by deep cleaning, disinfecting high-touch areas, and practicing social distancing. Customers appreciate the friendly, professional, and thorough service, often mentioning their trust and satisfaction with their tax preparers. Many have had positive experiences, feeling well taken care of and confident in the guidance received. The staff are described as caring, smart, and attentive, making the often stressful tax season smoother. Customers frequently return year after year and enjoy the friendly atmosphere, highlighting the excellent customer service and personalized assistance provided by their tax professionals. Overall, H&R Block is seen as a reliable and caring choice for tax preparation needs.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee