Kroger is a one-stop shop offering thousands of quality food and household products, from fresh produce and meats to dairy, home goods, and pharmaceutical needs. Many customers enjoy shopping there, finding the prices extremely competitive and recommend the Kroger Plus membership and Boost subscription to save a ton on gas. The store generally has a good selection, is clean, and well-stocked. Reviews frequently highlight the amazing and helpful staff who provide exceptional customer service. Employees are described as going above and beyond, handling issues with kindness, respect, and in a timely manner, even when resolving confusing situations like delivery problems. The bakery team receives particular praise for creating exceptional cakes and coordinating details with care. However, some operational challenges are noted. The store is often described as chronically understaffed, leading to long lines at checkouts. Additionally, there can be confusion with delivery services through the app, sometimes resulting in missing items. A specific complaint mentions difficulties and frustration with trying to pay by check, citing an unresponsive third-party company. Despite these issues, many feel the overall shopping experience, driven by great staff and good deals, is better than other big box stores.
Exceptional work in the deli today! I picked up a $5- 4 piece chicken at about 2:30 and enjoyed it shortly thereafter perfect tasting coating, well- done and the breast was moist and tender. Delicious! Thanks
April 2024
Got what we were after & used a coupon that was expiring today...cha-ching!
March 2024
I enjoy shopping at Kroger. I'd recommend a Kroger Plus membership and a Boost subscription. I save a TON on gas just buying my normal groceries, and the prices are extremely competitive. In my opinion, it's a much better shopping experience then other big box stores.
