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March 2024 by Michael hood
Awesome experience for my first time visiting. Having moved from NC it been hard to find a good eye Dr, I have found the place I will be calling my Dr now. Thank You to the Dr and her staff it was great meeting them.
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March 2024 by Joan Oxley
Wonderful service! David helped me and was NOT pushy at all. It took awhile to find the frames I liked, but David never once made me feel like I was asking too much or being a burden. Will definitely be going back for my next pair of glasses.
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March 2024 by Carrie Reed
Karen was amazing!! Everyone was. I had a great experience. So patient. I’m new to wearing glasses. And they went over everything with me. I was very confident when I left there feeling that i’m going to get good vision because these people went over everything with me. They actually tested me twice to make sure that they were given me everything that I needed for my vision. Exemplary service by far!!
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March 2024 by Ayesha Patton
Everyone was so nice and welcoming. The young lady that helped me was so patient and knowledgeable. Overall, it was a great 1st time experience.
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March 2024 by Seven
The staff is polite and pleasant.
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March 2024 by Jackie Powell
Staff extremely helpful.
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March 2024 by Dennis Wholey
After going to my usual eye glass store and was not helped, I called today and asked if they could verify my lens to be accurate since va is my primary... was told they were... man was impressed with this stores layout, lighting... great staff...not the lenscrafters you use to see in major malls, this store has class and easy on eyes as lighting is perfect
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February 2024 by Annesane Goldie Rajvong
Excellent service from the entire staff!! First time visit to Lenscrafters and would definitely recommend this location to anyone. Appreciate all your patience and genuine care to help.
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February 2024 by Jason Bohannon
This place is amazing. I’ve struggled for years to find someone to help me find glasses that look good on me that are comfortable while correcting my vision. I saw Dr. Jamie. She was very patient and very good about giving me the information and understanding what I needed. When it was time to pick up my glasses Kayla helped me, she was amazing and helping me find a pair of glasses that fit and looked great. Very informative about warranty and price points but we’re not pushy nor did they try to upsell. Did such a good job that my wife scheduled an appointment a week later. She had a very similar experience when it was time to get her glasses. She was helped by Jolene and she was amazing at recommending and helping my wife pick out the perfect pair glasses. While we were being helped by Jolene there was another customer service representative named Wanda, who was extremely patient and did a wonderful job with the people that she was helping, as I was overhearing an elderly gentleman who was really struggling to find the right glassesI would highly recommend this place and this team to anyone looking for a pair of glasses
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February 2024 by Comrade Penguinski
Very good friendly, and professional staff.
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February 2024 by Colleen Dunn
Wonderful staff! Came in with broken frames. Couldn't get new lenses yet but they were able to find a frame that would fit my lens. Thank you!
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February 2024 by Maximum Binkie
Jolene . Was very understanding and address my issues , when my first set of prescription's , where way off . She took the time to help me and she went above and beyond to help correct them …
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February 2024 by Giuliana Quezada
Excellent service!
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February 2024 by Telawan Sisamouth
Jessie was fantastic! Great customer service!
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February 2024 by Billy Tenpenny
Kayla was extremely helpful and insightful throughout my entire experience. Her customer service skills were above and beyond expectations, ensuring my return. Highly recommend.