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October 2023 by KRIS SISCO
Service is always great. They really do a great job, but recently, I have noticed my estimates for repair and actual service bills have been a lot higher than normal. They have raised their hourly rate to $180. Almost $200 per hour!! It also appears parts have been inflated as well. Unfortunately, I won't be able to use them anymore. The whole point for using an independent mechanic is so you don't pay high dealership service fees. I no longer see the difference with Lexpro, so I will have to go elsewhere.
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July 2023 by Serena Dinh
they are charging me $2,400 just to replace valve cover gasket…. it should cost no more than 800. i have been a loyal costumer for a couple years but after that trick, they can find someone else to fool.
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June 2023 by Bobby Lee
Stopped by today for information about a Lexus RC 350 talked to Robert he answered all my questions he was great to talk to and when I get my Lexus I will bring it here for service again thank you Robert for your help
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April 2023 by Ellen Howell
I own a 2017 Lexus RX350. Have always taken it to the dealer for everything, including every oil change. The most recent time I contacted the dealer for service they said they could not get me in FOR 7 WEEKS! How can the service department be so backed up? So, I reached out to LexPro and was able to make a convenient appointment in only 2 days. Prices were MUCH better than the dealer. Service was fast. All employees were kind. They recommended a brake job, but I was hesitant, so I took it home for my husband to inspect. Yep! They were right! Needed rear brakes AND rotors. Called for an appointment and they completed the work quickly, and again at a much better price than quoted by dealer. I will ONLY take my car to LexPro from here on out! I highly recommend!
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February 2023 by Jennifer Derenski
I've been a faithful lexpro customer for more than 10 years. I will never go anywhere else. Robert is honest and fair and will always give you his best work.
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September 2022 by Bob S.
I was referred by a friend who has very high standards for work done to his mid-2000s Toyota Tacoma. He told me about rear diff fluid he had changed, and how it was slipping after the fluid change. Turns out, the issue was not the new fluid or the work done, but Toyota used a friction modifier fluid which was not documented in the manual or common knowledge. The owner took care of him and following the correct friction modifier fluid, the rear diff slip was completely gone. I very rarely come across a shop with all 5 star reviews. That seems impossible. I was going to check with my Toyota dealer on changing the transmission fluid on my Camry, but saw where every single dealer in middle Tennessee can't even break 3 stars. Terrible. And I would NOT trust just any old third party shop with this type of maintenance. Fortunately Lex Pro performed the work correctly and efficiently and I was able to drop my car off at 8:00AM and pick it up around 3:00PM. They typically have a queue of a day in advance, but it's easy to schedule a good time with them. That work was only $190, something that commonly costs well over $200. I was told Robert, the owner, has been doing this for over 20 years. I would recommend Lex Pro to anyone with a Toyota or Lexus.
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August 2022 by Daniel Crosby
I'm a first time customer and Lexpro exceeded all of my expectations! They earned my business for life. My car had been making an annoying clicking sound but was overall running fine. I put it off and had planned to take it in next week. I started the car yesterday and the whole thing began shaking and nearly scared me to death. Luckily, the car limped its way to Lexpro where Tina greeted me and was so helpful at beginning the process. I was blown away when they called a few hours later and had diagnosed the problem as a bad ignition coil and water pump issue. They gave me a price over the phone (very fair price) and had it fixed in less than 24 hours. I've never been to a mechanic that was this responsive, this honest, and this fast. I just picked my car up and it's running like a brand new one...at least a brand new one with 214,000 miles on it! Thank you Lexpro. I plan to tell everyone to come see you all for their auto repair needs. Keep doing what you're doing and you'll continue to suceed.Service: Engine repair
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July 2022 by Jason Munday
Can't think of a better, more professional and thorough place to take your toyota or lexus for service. ?
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July 2022 by Deez Nutz
Needed some basic work done they would not take on the job because I did not buy the parts through them. I would avoid this place like the plague any place that won't let you use your own OEM parts is a SCAM shop and will fleece you for every dime.
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February 2022 by Jonathan Elder
They've always treated me professionally the few times I've taken my car. Work was always quicker than estimated. And they offered cheaper, more efficient, alternatives to try before asking me to spend a lot of money.
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February 2022 by Paul Harnagel
I'm picky about my Lexus and the parts/service it receives. LexPro offers as good as or better than dealer level of parts/services but without stealership pricing. The techs are highly trained. The service is fast. Above all, I believe they are honest. Highly recommended independent Toyota/Lexus shop. Start here for all your Toyota/Lexus maintenance and repair needs!Service: Steering/Suspension
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February 2022 by Paul H.
I'm picky about my Lexus and the service it receives, and the LexPro team exceeded my expectations. Pricing was fair, speed was unbeatable, and the knowledge of the techs was fantastic. Above all I believe they are honest, which is worth its weight in gold. Highly recommended for your Toyota/Lexus needs. One more thing. We avoid the stealership everytime it's possible. So, getting parts and service as good as or better than dealer--that's also affordable--is a winning combination! Way to go LexPro!
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January 2022 by Amy Von Almen
Great service! Got me in fast. Pleasant, professional and reliable. Thanks!
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October 2021 by Michelle B
Great shop and reasonably, definitely beats taking your car to the dealer. I have a 2008 Lexus that has only been maintained by Lexipro
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July 2021 by Matthew Breaux
So I have taken my Lexus here for a few years and I have to say...it is astounding at their wealth of knowledge and being able to speak directly to a technician that breaks things down for you in easy to understand terms is a breath of fresh air.Love this place for the professionalism and value they provide as an exceptional dealer alternative!Services: Wheel alignment
