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March 2024 by Morgan H.
I picked up a doordash order in Murfreesboro, TN located near the square. The woman at the front desk was so rude. Her tone, lack of knowledge, and words were very combative for no apparent reason at all. I had asked her to verify the order, and she refused, but instead combatted me and insisted I accepted the order and confirmed the pickup. That act in itself is a violation of doordash policies, so if the order were to be wrong, it would fall on me. I followed her aggressive orders and ended the conversation with a "have a great day!" I will never come to this store for service or delivery ever again. Whoever gets this needs to communicate with the district and general managers immediately. I would hope that the customer service isn't that horrible and unpleasant of an experience with every customer! I also hope it isn't a race issue because the white man beside me seemed to have no issues at all besides seeming to have been waiting for a long time prior to me walking in the building. I can't rate this zero stars so i have to give it a one.
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February 2024 by Nicolas Quijada
This store has some great employees that can be very helpful
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December 2023 by Andrea Fantasia
Knowledgeable staff
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October 2023 by A Family Venture LLC
Beware they will not swap out a part with the receipt if it did not come from their exact napa branch. Ridiculous!
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September 2023 by Chasity Bernard
The staff was super friendly and helpful. Great customer service!!!
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July 2023 by J.J. Lashbrook, D.C.
Super friendly staff and quick to order parts
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July 2023 by Tawny Browning
They were very polite, knowledgeable, and wanted to help.
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April 2023 by Austin Hanna
I had a fuel system failure on my way to work this morning. I walked to the store & told them what happened, and they explained what the likely problem(s) were, how to check, and what parts would be necessary. After a socket, some spray cleaner to start the engine with, and a clip (ordered from another store & arived in under 2 hr), i was able to drive over and thank them. Under $20 for everything, and I still made it to work (though only for a few hours). Will certainly return next time I'm in need!
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April 2023 by Howard Smith
Great place for parts and love the Hospitality and knowledge of the parts people behind the counter thank you
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February 2023 by Chelsea Sherrell
I didn't go in, my husband did, but he said you guys had everything he needed.
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November 2022 by Chris Statum
Great, knowledgeable folks. You can't go wrong here!
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August 2022 by Jacqui Goerg
Wonderful, always use, don't you?
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July 2022 by Dennis Smaron
Great place to buy what you need, staff super knowledgeable, friendly, & professional. Answered all my questions without hesitation & gave advice.
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July 2022 by purecountry272000
So far they've had the parts I've needed or got them there the same day.
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July 2022 by Mark Allin
Very helpful team, ordered my tool for me
