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March 2025 by DatDudeWalt
Was on foot bought a 926-000 tire kit. Got back to the vehicle had the three extension but no wheel wrench had to return it on foot and hump it to the southeast location. Goood Tiiimes !!
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February 2025 by Danii Dahlia
I came to this location because someone from Auto Zone, said they would have the touch up paint I needed for a chip on my trunk… I go inside, there’s 4 boys at the counter.. no one says a word to me.. I go and ask if they had the color I needed for my car! The guy that looked it up said they didn’t.. So I decided to google it myself and found the name was just different! Obviously I end up finding it! The guy that looked it up for me was on the phone with a customer, another one was leaving and the other two were still deep in their phones, literally never made eye contact with them.. I’m standing there for only a minute because the first guy had to get the attention of the other 2 that were on their phones, so he goes HEY!! And points to me, well he looked super annoyed he had to check me out..Rings my stuff up and puts it on the counter, I pay, we never speak a word to each other.. Throws my receipt on the counter, I HAVE TO ASK FOR A BAG, he bags it and I leave… I will NEVER come to this location again!
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May 2024 by Paul Dodson
I only stopped by the O'Reilly's auto parts
store to see if maybe they had a
headlight assembly/electrical connector
for my Kawasaki bike. They (Joshua,
Tristan and tbe lady (name escapes me)
helped immensely and looked all through
the electrical connectors. Finally they
looked it up on-line. Thank you to Josh,
Tristan and the nice lady. -Paul D
Dodson
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May 2024 by Larinda Pratt
They were very busy, but i appreciate that they took the time to help me out with changing my blinker bulb.
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October 2023 by Barley Pops
Horrible customer service. Went in to buy a headlamp, older guy with dyed hair seems to be having a bad day. Why wouldn’t he be? It’s 10am on a beautiful Saturday morning! ? I needed a headlamp and someone to install it since I had a slight injury to my hand and couldn’t get leverage to turn it. “We are not required to do that” he says. “Okay, I get that but I literally googled who will install headlamp and OReilly came up, which is why I am here” I tell you what, if anybody talked to my customers the way this guy talked to me, for no reason, they would be done. I thanked him and walked right next door to Autozone and had my bulb bought and installed in 5 minutes. He mentioned they hear complaints about them next door. No surprise. Never again OReilly. You blew it.
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September 2023 by Melanie Davis
Weird story but stick with me. I went to have my battery checked and found out it was bad. The O'Reilly employee I met with was a young man (with cool tattoos) who seemed slightly new but was eager to help and incredibly nice. He was doing a great job changing my battery when a strange man came up and offered unsolicited advise on what to do. The employee was very polite and continued to work while trying to encourage the strange man that he was fine and didn't need help, but the man decided to continue trying to assist. At one point he walked close to my open door to ask me a question about the car and made me feel really uncomfortable, since I had never met him and did not care for the close proximity. He reached in to try and touch my car, which immediately made me panic. I'm not one for confrontation so I looked up and clocked eyes with the manager to motion that I had no idea who this person was. The manager came out right away to help and was able to politely get the man to stop "helping" and step away from my car. The manager was also really nice to the employee when he asked what was happening and I thanked them both for reacting kindly but effectively in getting this strange man to stop "helping". I'm sure the man was only trying to be nice but it was definitely a weird situation that I'm glad didn't last long.Both the employee and the manager were friendly, polite, quick to help me fix my car and made sure I felt safe. They provided excellent service in a really weird situation. I will recommend this O'Reilly to anyone who needs great service from a friendly staff!
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August 2023 by Haylee Simpson
After work this morning my car wouldn't start, so I called my roadside and they sent out a wrecker, The driver arrived and said I needed a new battery, he said that his wife works for o'reillys and offered to drive me to the nearest location, which was this one., as we arrive at the store, the driver starts to unload my car, so that I may purchase a new battery and have it installed,and the o'reillys worker comes out yelling at the driver and starts yelling at me, his name was Christopher and he was very rude, the driver ended up driving to the location on memorial and I was able to purchase a battery and have it installed. Needless to say that I will never set foot in this location. Go to memorial location they are much nicer.
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July 2023 by Talyia
Terrible customer service and the manager Chyanne is disrespectful and not for the customers at all!!!! They change their prices when they want to and stopped giving businesses their regular prices and failed to turn in my packets to corporate several times I have filled out the packets and I o reillys failed to fix my business exempt in their system
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July 2023 by Google user
Terrible customer service and the manager Chyanne is disrespectful and not for the customers at all!!!! They change their prices when they want to and stopped giving businesses their regular prices and failed to turn in my packets to corporate several times I have filled out the packets and I o reillys failed to fix my business exempt in their system
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June 2023 by KennyB
Found same part cheaper next door
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June 2023 by Angel Antnio Lopez Jarkin
Very good and cheap
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August 2022 by Q SueS
It was raining, my windshield wiper broke. I stopped for replacement. The first couple we tried were not right so we went with what the computer suggested. Whatya know, works beautifully...lol
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July 2022 by Brooklyn Boucher
I was very stressed and confused on how to get my car running again and Mason went above and beyond to get me on the right track.
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June 2022 by Jeff Campbell
Great customer service .
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June 2022 by Martin Castaneda
Good job
