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January 2024 by Michael Huckabay
Everyone was very nice and did a great job. Alot cheaper than Walmart. Never go to Walmart. Pep boys all the way!!
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December 2023 by bigbloc540
Great place, won't go anywhere else for tires or alignments. Very fair pricing and excellent service
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November 2023 by Michael B.
I was on hold so long I actually drove to the store while on hold. Still a good while before closing, only 1 car in a bay, and they were unwilling to do routine maintenance.
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November 2023 by BRIAN WINES
I called before I brought some winter tires to them to be mounted and balanced and went in to see the manager only to find no one was there. so I went and talked to a worker and he said no problem and only after we unloaded the rims and tires , the "manager" came out screaming and yelling that they don't mount those tires referring to them as not new. sorry I didn't buy tires at this shop and never will. that manager shouldn't even manage himself. went up to tire discounters and saw the professional staff who immediately helped me and I left perfectly satisfied. Thanks for nothing pepboys. you lost a customer forever!
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November 2023 by Ken Bartolini
Awesome experience,I was told my truck need a new oil pan becuase I have an engine oil leak and that was not the case.Hayden Stinson and his fantastic team did a great diagnostic and change the engine oil.I recommend this place for all you cars needs.Great jobs guysServices: Transmission
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September 2023 by Tom L.
Scheduled an appointment at a convenient time over the phone. They drained and recharged my antifreeze and coolant in less than an hour and a half. Nice waiting room with a fresh hot coffee.
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September 2023 by Dihydrogen Monoxide
I had an issue with my spare tire under my van. One of the employees, Hayden, was very kind and helpful. I was out in less than twenty minutes, and I don't have to worry about my van sounding like the bottom is falling off every time I roll a speed bump. Thanks.
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August 2023 by Eric Welzi
I got new tires here (buy 3, get 1 free... just under 700 dollars). We go to leave afterwards and suddenly my ABS light is on for the first time since I've owned the car. Really common. Happens when someone bumps or moves the ABS sensors located riiight by the wheels. We called them to have them fix it... they tried to say it would cost 600 dollars... to fix something they caused... Don't bother with this place. I'm not sure if they get commission or are just ignorant, but they either they can't recognize common issues or actively try to scam women... Kind of annoying because the location is convenient and the place looks really nice.Service: Tires
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August 2023 by Joann Murphy
In the last month I had an alignment, went great. Took my Jeep back for a balance. That went great. Decided to replace all four tires, which I had purchased myself. Made an appt, showed up and they had no staff to do the work. Made another appt two days later, showed up and they had no staff to do the work. The online appts are easy to make BUT, apparently useless. At the very least the management should have called to cancel / reschedule, TWICE. Do I even have to point out that the customers time is important. Very poor customer service in that regard. I will not be returning and caution others. UNACCEPTABLE.
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August 2023 by rachel carson
Made and appointment for an oil change, got a confirmation text (so they have my number) next day I show up for said appointment and they tell me they're 5-6 hours behind. Would have been nice to have gotten a heads up.Service: Oil change
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June 2023 by Emily Tarby
I kind of had my nightmare scenario happen on my way into Bonnaroo. Hundreds of miles away from home and a broken down vehicle! There were some issues and a little miscommunication along the way with getting it diagnosed and repaired in time for us to head back home in the next few days. I picked this Pep Boys because they were open all weekend and assured a fix in time. It was a total bummer to hear that they couldn't finish a repair until 3-4 days later. They did however, do everything they could to try to get us back safely with what they had. We decided to head back home w/o a new part, but were very satisfied with the work they DID do. Kelly up front did everything he could to help us. He empathized with our situation and really took good care of us. It was stressful, but I felt in good hands with Kelly!
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June 2023 by Brandy Cotner
They actually had my size tires in stock, on a Sunday! We did pay a premium for them though.
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May 2023 by Donna Snyder
Great prices on tires and also made me aware of another problem there was
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May 2023 by Andre Porter
Very honest assessment, saving me hundreds!
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May 2023 by Tyneshia “Ty” Sessions
I had a issue with hearing squealing noises and feeling grinding while breaking. My breaks and rotors was only about 2 months old. They took my tires off. Put them back on and said they didn’t hear or feel anything. Sent me on my way. (Manger at the front counter I believe seemed to be annoyed) As soon as I pulled out I heard and felt the same issues I came there about. I took my car Budget Breaks. Where they suggested to resurface my Rotors and buff my breaks. Problem solved!!! Pep Boys got 2 stars for effort. Thanks
