PetSmart is a large pet supply and services retailer that offers over 10,000 products for a variety of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals. Customers can shop online and pick up items within two hours, and many store locations provide services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. The store is known for a good selection and the availability of different products, often at prices that are a bit higher but with more choices compared to bigger stores like Walmart. The staff is generally kind and the grooming prices are considered great, though experiences with grooming can vary. Some reviews mention that grooming services sometimes feel rushed, leading to poorly done nails or clips, and occasionally missing or improperly handled accessories. Despite these issues, many customers appreciate the variety of products and the helpful staff, making PetSmart a popular destination for pet owners.
The employees are very helpful here. The people running the pet adoption are wonderful, and they are always willing to explain the process and temperament of the pets. I just wish they had a better variety of freshwater aquarium fish.
February 2026
Great customer service nice staff Always have what we need at good prices
January 2026
Been in a couple times and kept getting told that someone would be right with us and we ended up leaving empty handed because no one ever showed up
