-
March 2024 by Chasity Denman
WORST bank ever . I use this bank for my business but will never come to this location again the man in the bank was so disrespectful and the short haired woman in the back
-
February 2024 by Zachary Smith
Downright love this bank! Been a customer for almost 6 years now, and yes things happen but Melissa and Zach are very upfront and willing to help as much as possible.
-
January 2024 by ann hawkins
Can not get anyone to call u back. Been trying for 3 days. Even left messages.
-
March 2023 by Ander J.
I will advice you to stay away from this people they will sweet mouth you and got you invest and you will not be able to withdraw thanks to G.al.way.re.liance they got my funds back with the profits Stay away!!! from them...
-
June 2022 by Kaelynn Mooningham
When you called to ask why they have refused to payoff checks, and then also ask why they’re leaving personal business information on a voicemail they will correct to you (and tell you that there’s nothing wrong with that even though you trained their collections officers) no apologizes for their mistakes, which is causing your credit to have an issue. And you’ve been emailing over three pinnacle banks and they’re the ones not signing the insurance check. And yet instead of them doing their job they call and ask why you aren’t paying a loan that has already been attempted to be paid off twice
-
October 2021 by Victoria Wares
Worst bankong experience of my life. Alan is a passive aggressive tool. Take your money to a bank with a competent manager.
-
December 2020 by LaLa Cruz
I would give this place 0 Stars if I could. I can't wait until the pandemic is over so I can go in and take out my money because this is the worse Bank ever. Today I was in their Drive-Thru for 15 minutes and the guy in front of me wouldn't move. I ended up having to go to the other bank on the other side of town only to wait another 10 minutes in their drive-thru. I don't understand why they don't just make customers that are holding up the line go inside. Operating hours change all the time, their hours suck.
-
December 2020 by Blake Tumbleson
This is my second trip here today simply trying to deposit my “For Deposit Only” check. Every two weeks I have to go through this.I just saw an age spot pop up on my hand while I wait here in the drive through!Either open the doors, add more help, or post a sign to expect a 30 minute wait!Great people! I just cannot afford this wait any longer!
-
November 2020 by Robert B.
This bank has messed up another deposit. We walk in and give them a check and they put it in someone else's account. And it takes days for them to fix. I don't understand how a bank can keep doing this. We are looking for a new bank. Once is to much, twice for the same customer in a couple months is incompetent. Don't bank here!!
-
October 2020 by Jesus Martinez
IT'S NOT OPEN ON SATURDAYS
-
July 2020 by Boro Vagabond
I would give this place 0 Stars if I could. I can't wait until the pandemic is over so I can go in and take out my money because this is the worse Bank ever. Today I was in their Drive-Thru for 15 minutes and the guy in front of me wouldn't move. I ended up having to go to the other bank on the other side of town only to wait another 10 minutes in their drive-thru. I don't understand why they don't just make customers that are holding up the line go inside. Operating hours change all the time, their hours suck.
-
February 2020 by maralyne welch
You can't get there when they are open because of the hours and then they are closed the Saturday before a holiday for the holiday. The only day that I can get to the bank... not great customer service
-
January 2020 by Jonathan Gandy
I've been a client here for almost 10 years. Melissa is great!!!
-
August 2019 by Samantha M
The tellers are always fast and friendly.
-
April 2019 by CM Evans
Wonderful service. These folks treat their customers like financial partners and truly have customers' best interests at heart. Highly recommend building a long-term relationship with them -- they can help you work wonders for your financial health!