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October 2025 by Kat
Very handy location, near MTSU. Great bank in general.
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September 2025 by Kathy Bennett
The BEST! My mother and I are very pleased with the customer service and the way Barb, Marcus and others help us when needed.
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March 2025 by Evan Jensen
Very unsatisfied with this bank I made a mobile deposit and there holding my money for 10 days without my contacting me about first or anything . I was told three days to deposit a personal check . Very poor communication and nobody should have to wait for a personal check to clear for 10 days!
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October 2024 by Valerie Meyer
I have been with the Rutherford branch for years. Debbie, who is beyond phenomenal opened my accounts and worked with my aging parents for years!
I recently needed a loan and my Loan Officer is Marcus Victory. He's professional, extremely busy, yet makes you feel like you are his only customer. I had some paperwork that needed signing by a certain date. I had a family situation and he took his lunch hour and came to my house so we wouldn't miss our date . Kelly is my personal teller and she's the best! I go in vs. drive through to visit. Would never switch banks! In 2010, they had a surprise 90th birthday party, at the bank, for my dad. When my mom was sick, Debbie came by with a really soft Pinnacle blanket. They go the extra mile. If you want to feel valued, Pinnacle at Rutherford is the place!
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June 2024 by Tara Dowell
Best bank on town. Debbie, Marcus, Barb- and everyone else here are helpful and kind every single time.
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November 2023 by Andy B
Great bank!
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September 2022 by vickie Taylor
Love the bank and the people, the only reason I didn’t give 5 stars is because their hours are horrible for people who work! Not opening until 8:30am when most people are already at work or they are on the way to work by that time, then closing at 4:00pm when most people are not off work yet or are just getting off work, then they used to be open on Saturday and now they are not. When are people who actually work supposed to be able to do their banking?
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April 2022 by Kee Music
Great people all the way around.
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January 2022 by Jacob Stinson
I came to pinnacle today to switch banks and they made the transition so smooth. A family friend of mine at the Mt. Juliet location helped start the process and Marcus Victory here at the location in Murfreesboro made the process so straightforward. I am very pleased with my decision to switch banks and strongly recommend doing business with pinnacle financial!
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February 2021 by Jessica Dalzell
BEST Bank with the BEST STAFF!
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February 2019 by Rick Thigpen
This branch is ALWAYS friendly and very helpful. I appreciate each and every one of them...
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February 2018 by Shearer Spears
Great bank, great employees!
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November 2016 by Elizabeth R. McClellan
Had my HSA through Pinnacle for many years: always used this location and they were great.
