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January 2024 by Tiffany Todd
I've been with Pinnacle for more than 4 years now and love them! Wouldn't go anywhere else. Thank you all!
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August 2023 by Kenneth Patrick
Best bank I've ever had the pleasure of working with. Would definitely recommend these guys to anyone. 5 stars!
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July 2023 by Kristi Porter
I would never bank here! Be aware your dealing with rude business practices.
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January 2023 by Orin Templeton
Won't exchange rolled penny's for dollars unless you have and account with them. I sure won't ever open an account with them.
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May 2020 by Keegan Fioravanti
I wish I could do a 0 star on this bank. Worst customer service I have ever seen. Completely heartless bankers that work for this company. During the COVID-19 pandemic they without notifying me drained my business and personal accounts to pay a loan. As a small business owner, we were hit hard and have been at the mercy of this corporation that has no care for the clients. Will never recommend banking here.
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April 2019 by Savannah Chambliss
I've banked with Pinnacle for 7 years now and I couldn't imagine being anywhere else. My funds are always available same day, the mobile app is very easy to use, and the customer service reps are always so helpful (on the phone & in person). Anytime I have to go in for something at this location or have a problem, Peggy H. and Karen M. are there to assist me in anyway and so nice. Love them and Pinnacle!
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November 2018 by Cynthia Maddaloni
They gave out a loan in my name that wasn't me. Going tomorrow to see if this is straightened out.
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July 2017 by Shelley Victory
They are always so pleasent and give my kids suckers every time we go without me having to ask. Very polite!!
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July 2017 by S.E. Laiine
Horrible customer service to minorities WITH MONEY in Murfreesboro by Riverdale... no doubt my salary surpasses her x10 but that's neither here nor there. I had to call corporate office regarding the Tellers absurd, disgraceful behavior. She made no effort to express her distaste for "your (my) money". And here all along the only color I thought that mattered was MY GREEN! Who knew...lol. #Far-right mindset-dying-out-like-dinosaur-age:)#
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July 2017 by Jenna Abernathy
I've been banking with pinnacle for a long time and have never had an issue with them. Love the Titans checking account!
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July 2016 by Kosha Dalton
They have helped me save lots of money. When someone hacked my account they immediately froze it and contact me. I am so thankful for that.
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July 2015 by Jaimie Neill
I love this bank, couldn't ask for better service. They know exactly who i am when I walk in and they have great customer service!!
