-
November 2023 by Megan McKinney
My car was involved in a hit and run accident that ruined one of my doors and fenders and dented the frame of my car. Pogue’s Body Shop fixed my car in just a few days and it looks perfect as if it had never been hit. Everyone I talked to there was very nice and helpful as well.Service: Body & Trim
-
September 2023 by Kirstin Mccraney
Don’t recommend this body shop at all. BAD customer service. Owner is RUDE. I will do any and everything I can to let people know- AVOID THIS BODY SHOP AT ALL COSTS.Had my driver door replaced due to an accident I was in last year (I was not at fault). Had fish eyes all in the paint, paint drips coming down the door- terrible JOB done on my car. He claimed he did me a favor by fixing my scratched rim (that happened in the wreck) no he didn’t, he swapped my tires out and polished it. How do I know? I had 2 different brands of tires on my car. They were all swapped around when I picked my car up. Owner is RUDE.Well fast forward to today as I was driving down the interstate I heard a weird noise- the panel on my door was flapping in the wind. See pictures below. THEY DOUBLE SIDED STICKY TAPED IT BACK ON MY DOOR. ??I hope this place goes out of business. I will do everything i can to tell any and everyone i know to AVOID this place.Avoid geico car insurance too. When you get in an accident (NOT AT FAULT) they blame everything on you and accuse you of “shopping cart damage”. Glad we have cut them off. Will never have geico insurance ever again.Services: Painting
-
August 2023 by Jason Willborn
Tuesday night my truck was vandalized. My passenger rear window was broken into and some other damage occurred. I had called around to 2 other body shops and they were both telling me they could not take me in until the end of September. My insurance adjuster called me at about 4:15 that she had found a body shop for me that could take me in provided me Pouge’s number and told me to get scheduled with them. I called at 4:15 they close at 4:30 I explained what was going on and they very friendly. I explained that my biggest concern was that since we had been getting so much rain lately I didn’t want my truck out in the elements with a busted windows and it rain and water get it and cause more damage. I explained I could get there at 4:45 and the gentleman on the phone said hey one of my guys may still be here working on a few things we will have him park your truck in the garage. Mind you this is after closing. I wasn’t expecting that type of service. I was prepared to leave my truck over night with them, but they went above and beyond to get my concerns addressed. I just know I made the right decision to bring my truck here!!
-
June 2023 by Caitlyn Tapperson
they were super nice and helpful, got everything done much faster than expected, and kept the pricing low. definitely recommending them to everyone in the future.
-
April 2023 by Danielle Jett Reid
The greedy girl in the office will tell you one price on the phone, then when you pick up try to charge you $300 more. When the customer asks her to get the owner who we had originally talked to, she says just get out. Promised one thing then completely goes higher than promised. We only brought our car to Pogue’s because they were highly recommended. All the other quotes we got were $2800-$3200. They charged our insurance company almost $4,400 and still needed $1000 from us when picked up. DO NOT RECOMMEND!!!Services: Painting
-
April 2023 by Denise Kennedy
Pogue's offers the kind of quality service that only a family owned business is willing to offer these days. I took road damage to the hood of my car. My Shelter Insurance through Blake Finney had me @ Pogue's within two days getting my estimate. They got the pics and estimate to Shelter over the weekend and I delivered the car to Pogue's on Monday @ 8AM. It was ready for pickup Friday AM. They not only fixed the damage and repainted my hood and touched up a few dings, they also polished my cloudy headlights. My sincere Thanks?KUDOS POGUE'S ?
-
March 2023 by Scott L.
I am not sure who the very rude lady that answered the phone was. But...I have never experienced such awful customer service
-
February 2023 by Jared Dwyer
Cannot say enough great things about my experience with Pogue’s. Marcia and co were incredibly professional and easy to work with. In a timeline pinch they came through and did an amazing job on my car. Nowhere else would even see me for an appointment for over a month. They had me back in my car in a week. Outstanding customer service and the shop went above and beyond. Will always recommend Pogue’s to anyone in Nashville/MurfreesboroService: Body & Trim
-
February 2023 by Russell Barnes
In the five years we owned our Ford Explorer we never had a reported accident. However, we are humans, and my wife dented the Left side by rubbing the garage door frame and I dented and scratched the Right side by trying to back up using the rear sensors.... which don't recognize a rural mailbox and post. So, to make the great car look better we took it to Pogue's based on a referral by a friend. They took it in on a Tuesday and had it done by the next Monday, and it was AWESOME. All of our errors had vanished. The car was straight, shiny and looked as good as new. My friend was right that they do GREAT work, and I was very pleased at how quickly they had it done. I have a '67 I am restoring in my garage at home and while it might still be a year or two, Pogues is the first place I will go for an estimate. Thanks!Service: Painting
-
February 2023 by Russell B.
Since we owned our 18 Ford Explorer, we never had a reported accident. However, we are humans, and we dented the Left side door frame and the Right side by trying to back up using the rear sensors.... which don't recognize a rural mailbox and post. So, to make the great car look better we took it to Pogue's based on a referral by a friend. The repair was excellent and was AWESOME. All of our errors had vanished. The car was straight, shiny and looked like new. They do GREAT work, and we were happy at how quickly they had it done. I have a classic Olds I am restoring at home and while it might still be a year or two, Pogues is the first place I will go for an estimate. Thanks!
-
January 2023 by Misty Leath
Took my car here after my collison for repairs. This place is a diamond in the rough, they are excellent. Will recommend this company to anyone who needs car services. Thank you guys so much!Services: Painting
-
December 2022 by Kirstin M.
Took my car here to have body work done, after being in an accident- that wasn’t my fault. My driver and rear driver passenger door were hit, rear panel was scratched and my rear rim was also scratched. I informed him of everything that should be fixed. He contacted me after about 2 weeks of dropping it off (on a Wednesday RAINY DAY) and said it was ready to pick up, he was not there at the body shop when me and my husband came to pick it up- we test drove it, got a better look at it- FISH EYES ALL IN MY PAINT, scratch/dent still there on the rear panel, paint drip running down my driver door- IT WAS TERRIBLE. We told the front desk lady about it and informed her we are not accepting this. So then after we leave the body shop he immediately called my husbands phone- didn’t apologize for the crappy paint job and work- but informed my husband there is over spray all over my car and he meant to tell us before he worked on my car and didn’t, that was the first time he told us about that..my car has never been in a body shop- it’s a 2020!! So he claimed he was going to fix it..contacted us on Friday and said it’s ready! So he fixed everything in 2 days?? No, he just waxed it a bit more so it’s less noticeable. Oh and my rim? He just swapped my tires out! Want to know how I know that? I HAD BRAND NEW TIRES ON THE FRONT, and my old ones on the rear- now? Old one is on the driver front and new one is on the rear. We told him on Friday- it was still bad and we weren’t happy. He told my husband he isn’t touching my car again and cussed him out like a dog- told him that him and his dad (that does body work) should of fixed it. HES A SCAMMER, RUDE AND SHOULD NOT BE IN BUSINESS!!!!!! I DO NOT RECOMMEND THIS BODY SHOP AND ILL BE SURE TO INFORM EVERYONE I CAN TO STEAR CLEAR OF THIS PLACE.
-
November 2022 by Hannah Hughes
Being a service provider myself, I LIVE for good customer service! This place not only has offered wonderful customer service but amazing work. I can not recommend them enough. They are fast and so so amazing to work with! I love kind people and Donnie, Jimmy, and Courtney have been nothing but great to me!
-
October 2022 by Psychedelicing
Jimmy and Pogue's Body Shop were lifesavers! My son was in Nashville from Michigan and was involved in a car accident on a Friday night and was leaving to return home on Tuesday. I called the only shop on Saturday that was open and was told that they weren't accepting any towed vehicles. Not being from the area I asked who might be able to help us. She suggested a couple of places to call on Monday. On Monday, I called at least 10 shops in the Nashville and surrounding areas, explained that we needed to have the car towed so insurance could determine the damage before my son had to fly back home to Michigan and no one would help. I found Pogue's Body Shop through friends of a friend. Jimmy went over and above to help us. We will be forever grateful for his kindness. If you are ever traveling from out of town to this area and need help with your vehicle I would definitely call Pogue's first. Thanks again, Jimmy!
-
October 2022 by Brandi Kelley
This is the second time I’ve used them to fix my cars over the years. I will never take my car anywhere else. I truly appreciate the hard and honest work that they do!
