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March 2024 by Johnathan Durham
I was left waiting in the drive threw for over 30 minutes while waiting on 2 door dash delivery's. Slowest service I've ever received IN MY LIFE. Avoid this location if your trying to do door dash quickly. Always a very very long wait.
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March 2024 by brandi jones
Terrible service, rude employees, waited for 30 minutes and still didn’t get my order taken!!!! Kept saying one moment and never took my order!!!! Avoid at all cost!!!!
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March 2024 by Alex Trigger
I place a mobile order at 5:15pm got to the store about 5:30pm waited for food and got it at 7:10pm. The store manager was doing her best trying to keep things going. Maybe don't have so many people be training on a Friday night during the dinner
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March 2024 by Audrey
We ordered chicken sandwiches and they smelled disgusting and tasted off so threw them away and noticed the trash smelled the same as the chicken sandwiches. Very disturbing. They also forgot the fries. Luckily the staff were kind enough to give us a refund, though they were yelling just about the entire time we were there.
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March 2024 by marla atherton
This was a disaster. New manager and it seemed the only person that knew what to do was cooking and the young lady at the drive thru. My order was $65 for a big family dinner I ended up waiting and 45 minutes even though the food was already done. Problem was the drive thru was a priority door dash was a priority and the orders just kept coming. Unfortunately I went inside first they had trouble ringing up a 20 chicken dinner then my ticket just kept getting pushed over. The next customer behind me ordered a 12 piece and they tried to do his order before mine and he stopped then and said I had been waiting too long already. Instead of the manager helping at the front to get orders out he's in the side area making mashed potatoes and gravy sides. I was shorted 2 breast and given 2 thighs instead were mostly a white meat family. The red beans and rice was about 75 percent beans and very little rice. Mashed potatoes and gravy had maybe 2-3 table spoons of gravy. I had an hour drive home and I should have checked it before I left. But after the 45 minutes wait we were ready to go I had just got my husband out of the Rutherford Hospital and he was miserable. Then the guy stuffed everything into small boxes which busted out and peed the side in the big plastic bag which they feel over and spilled( they should have been in a separate bag). So the entire experience left me very unhappy $65 for a meal that was not worth it. Salt we don't have a Popeyes in McMinnville and really was excited about it that's why I stopped there. I won't make that mistake again.Very unhappy customer here
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March 2024 by Renee Hamilton
This is the most unprofessional place I have ever been to. The guy at the register turned around when we got to register and never acknowledged we were there. Waited 10 mins and never even acknowledged or greeted us. He never washed his hands after handling money and was not wearing gloves and scratching the side of his head. We finally left and I guess we dodged a bullet. The management here must suck
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February 2024 by Eric Little
Very unprofessional night crew. Waited more than 20 minutes to pick up a Door Dash only to have to leave it because food was still not ready. If you order Door Dash from this restaurant, you will need a heap of patience.
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February 2024 by Orestes Hernandez
It seems they were short handed. The front end folks were doing the best they could. They were still very nice. The people that were customers were cranky.
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February 2024 by Zeljko Bjelanovic
Definitely wrong place
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February 2024 by Christina Saw
Y’all tell me why I made an order around 10 pm and I was so excited to eat it too. Now mind you I got a chicken sandwich with 6 pc wings on the side, SIGNATURE HOT flavor by the way. It had sauce all over the container and bag. Chicken sandwich was cold, understandable. BUT THE MAYO?? At this point it was MAYO and a side of chicken. They tryna to be slick and replace one of the wings with tenders! I mean I ain’t complaining but damn. Anyways, MEMORIAL BLVD is the move.
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February 2024 by Weston Smotherman
Worse Popeyes ever!! I was stoked for months finally getting one on this side of town but I will NEVER eat here again. How can Popeyes be so bad?!?!?!?!?!Just going through my reviews and still just at a loss how bad this place is! I wish new management would take it over. God, I so wanted it to be good! But it's just so freaking BAD!!! Damn you, Popeyes! Letting anyone open a store won't you?
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February 2024 by Ashley Bowyer
The Popeyes on memorial is way better. The customer service is terrible, they are all rude. Don't order online because they'll completely forget your order and you'll still have to wait about 40 minutes for anything and it's not even worth the wait. Looks like a nice restaurant inside but looks can be deceiving.
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February 2024 by Yulixander Hernandez
Tremendous dissection in this paiolot, you reserve parking and when you arrive there is no parking. Then wherever you get upset, they treat you very badly, the truth is I will never return to this place again.
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February 2024 by K K
I did mobile order 20 minutes ahead to give the workers enough time to get order ready. However when I showed up at the drive thru window but the order was not ready. They had forgotten about it. I was asked to pull up and wait another 6 minutes. After 13 minutes I suspected that my order was forgotten again so I went inside to check and waited another 7 minutes behind other customers. Sure enough the manager himself had forgotten about my order. He did not apologize or said anything until I started asking why my order had been forgotten twice. I really like to eat more Popeyes but your workers just make hard. Corporate should read the customer reviews on Google to see what’s going on with the Popeyes locations in Middle Tennessee. It’s terrible. Overall my order took 40 minutes to be completed from the time I ordered to when I walked out of the store. This unacceptable.
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January 2024 by Bike life
If they ever get your order right it's okay
