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May 2023 by Milton H.
This is my go-to store. They always have what I need. The food is fresh and the service is amazing. Interaction with the managers have been awesome. They put the customer first. The store is always clean and well stocked. I think it's the best grocery store in Murfreesboro.
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October 2022 by Joanne Natalizio
Visiting from Florida, Publix surely upholds their commitment to ‘Pleasure shopping here’ value, still a pleasant to shop at Publix regardless of what state you are in!
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August 2022 by Mike V.
I really do enjoy shopping at Publix. I love the deli and cheese cases and the produce here very much. They also tend to have more of the specialty products that so seem to be looking for. Though they tend to be a little more expensive than Kroger, I have to admit, I think they are a better store all around
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April 2022 by Chan S.
For the most part, Publix is a good place to shop. What I like about their stores: Pros: *Clean *Shelves are always stocked *Great variety What I don't like are below. Cons: *Cost is higher than other groceries *Sandwich making takes longer than a Jersey Mikes. They slices their meats to order as well. *Produce quality is inconsistent This location (Franklin Road) is good. As of this writing, I marked off a star because of my experience at the sandwich making area. It took them between 15-20 minutes to make two sandwiches! It took much longer because the lady had to slice the meats to order. Another time at the deli area, I ordered a chicken tender dinner. The food temperature was warm at best. The tenders were definitely under the heat lamp way too long. It was near the end-of-life, and it was dry. Let's just say I paid way too much money only to throw the food way. As for the produce, many times the produce isn't always fresh. It seems like the price is too high, and never gets bought. The produce then stays on the shelf much longer than desired. The quality isn't consistent across all the board. This location is much different than the Brentwood/Franklin area. Their deli and produce area is much better! The only time I have to wait (in the deli) is because they are busy, but when I get served, the total amount is less than 10 minutes. This is WAY better than the 15-20 minutes I had to wait. For some reason the long wait time is getting consistent. :(
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March 2021 by Nat Phetsavanh
I called to Deli to make an order worker told me it’ll be 45 min to an hour i said okay thats fine then he tells me well hold on we’re busy right now and just left me on hold... his tone came off rude and like I didnt matter like if you dont want to take my order just say so pass me off to someone who can so I had to go to the one on New Salem hwy and man Their service is soooo much better.
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February 2021 by China C.
I love Publix and have never had anything but great experiences at this location! Make sure to sign up for their new loyalty program so you can save! So happy they finally added that so now the prices are similar to yucky Kroger.
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December 2020 by Jody H.
My family visits Publix frequently and have almost perfect experiences every time. But one thing that took me aback recently was that one of the persons working in the bakery was not wearing a mask. In the current climate, food preparers cannot take chances with the health of their patrons. Please wear a mask until we get through this! Thank you.
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June 2020 by Lily B.
I LOVED this store and spent hundreds there weekly until they price gauged my mom for toilet paper during the pandemic! $14.95 for a SIX pack of toilet paper! They should be ashamed and even more so that they won't let her return it after she realized how much it was.
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April 2020 by Bryan D.
Several of you who are well meaning have informed me that Publix makes Cuban sandwiches. Yes, I am aware of their availability in the grab-and-go deli section; however, in my search for the perfect Cuban sandwich, this should never be an option for those looking for a quick and convenient fix. I will, however, give my review of said, "Cuban sandwich" for entertainment purposes only. For starters, the sandwich shouldn't be called a "Cuban." It's more like a sub with swiss cheese and a combination of ham & pork slices. The bread is toasted (not pressed) and is somewhat crispy but quite thick. The "pork" is listed as "Spanish-styled roasted pork" and comes in slices like the ham. Did I mention this sandwich is served cold as it comes out of a refrigerated deli section? About the only thing they got right was the pickles. Yes, I said, "the pickles." Does the sandwich taste bad? No. Is it palatable? Certainly, but it's nowhere near authentic. I'm of the mindset that if you're going to call it a "Cuban sandwich," then it should be the real deal not some watered down off-shoot just to make a buck. Do yourself a favor; stay far away from this and opt instead for a Boar's Head Salsalito turkey sandwich.
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March 2020 by Beth Waters
We were treated like dirt yesterday at this location. The cashier was literally shrieking at us. Jared, the manager, was horribly rude. I will starve to death before I ever go back. I’ve already been in touch with corporate. Nothing would ever convince me to spend another penny here. Jared needs to be retrained in customer service. The cashier may need some time off and/or counseling if she isn’t able to handle checking out groceries.
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March 2020 by Tyler James Etzcorn
Very good customer service!
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March 2020 by Tyler James
Very good customer service!
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January 2020 by Echell E.
I love Publix! I can always find whatever I need. Staff is friendly, helpful, and enthusiastic. If I have a question, staff goes the extra mile to offer full explanations. I feel more like a guest than a customer. Food samples are extraordinary, and I enjoy the free recipes found around the store as well as in each sale circular. I will never go back to grocery shopping anywhere else.
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November 2019 by Ricky T. Rodriguez
Just like all the others, Just a great place to shop !
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October 2019 by David F.
We shop here all the time. Today is the rudest I have ever seen their staff. It was busier than usual but it is a grocery store.