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February 2024 by Omar Rincon
Excellent productsGreat varietyExcellent atention
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February 2024 by John Yurgealitis
Super clean store, very helpful employees
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January 2024 by Gabriella Joseph
I always talk about how Publix costumer service is the best! And this location doesn’t disappoint. Is very clean, well organized, the staff is friendly, last month I was there to grab a few things and it was a couple of days before Christmas, they have one of the employees dress as Santa saying Hi to kids, I was a good gesture of them to do that. I visit the store at least 2-3 times a week and is always good!
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January 2024 by William Pape
This Publix is a pleasure to shop at. Every employee is so nice and helpful.
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January 2024 by Susan Gordon
Great place to shop. Staff is so friendly and helpful. Publix is an awesome place.
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January 2024 by Daphne Rigsby
Too expensive but unique choices
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December 2023 by Lawanda Bass
Publics is the only Super Market for me. The best FRUIT EVER..OMG! All meats are fresh and the employees and Customer Service is Top Notch. They take your groceries to your car. Only Publics....LETS GO!!!!
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November 2023 by Melody Webster
We went in to puck up something for dinner and found our way to the deli for sub sandwiches. They were starting to put everything up and cleaning but they had no problem making our sandwiches. Mary made them for us and was incredibly patient as we decided how we wanted them. She didn't complain and didn't say she didn't have time wrc. She smiled and joked around while the food was being made. She put time and care in our food and even had to get some ingredients off the shelf. She made a lasting impression on this tired and hurting (messed up my knee) mom. She made a bad Monday better just in her service and I'm definitely grateful.
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November 2023 by Janet Smith
Normally, the Publix experience is great...but not today! The Deli guy offers to make popcorn chicken the only ask for my sick daughter at home. He tells me I have to wait 15 min. So I piddle around the store for 15 min & return & he tells me he sold them all but I could wait ANOTHER 15 min for more. NO GRIFFIN..Im not waitingANOTHER 15 MIN! Do better! You knew I was waiting. Ya couldn't have held 1/2 lb back for me knowing you're cooking them for me?? RIDICULOUS!
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November 2023 by Tina Hatcliff
This review is for the florist department. I placed an order for 10 Jumbo White mums and 5 Baby's Breath to be Picked up on October 9th. I placed the order with Howard in the Florist Department 2 weeks before my pick up date. I have used other Publix florist but this was my first time for Franklin Road Publix. I felt like I should follow up, so on 10/5 I called and was connected to Howard's manager, her name was Bethany and she assured me that my order would be ready on Monday morning the 9th of October. So on Monday morning the 9th I went to pick up my order, after waiting a few, Howard came out with a cart and 3 boxes which he starting digging through to find ONLY 4 of my 10 Jumbo White mums, I couldn't believe this had happened! Bethany who assured me that she would take care of it and make sure my order was ready, was off for the day and Howard had no ideal what to do but suggest he call other stores in the area. I was headed to Franklin to set up for the big event and had no time to wait for calls or drives to other publix stores. So I took what he had and left very unhappy!!!!I went to Kroger just down the road for hopes of finding some jumbo white mums or anything white and pretty to make do! The ladies at Kroger florist on Franklin Road and Veterans did everything to help me, including taking white mums from other arrangements, they truly saved the day for me and I will be using them from now on!!!Event turned out beautiful not because of Publix but because of Kroger just down the road!
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October 2023 by Kathleen Eason
Shopping for an anniversary cake in the bakery area. Both associates really helpful. They helped me choose a chocolate ganache cake that was delicious!
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October 2023 by Santino Laboy
This review is solely for the Deli at this locationI love Publix and it’s the only place my family shops, but this locations deli is awful..They ignore how you request the cold cuts to be sliced if you order on instacart every single time. They will slice it super thick to save time even if it’s requested to be “shaved”I ordered a sandwich for pick up today and there is no one in line yet they don’t have it ready 20 minutes later. Had they been busy that would be more than understandable, but there was no one there ordering.There was a gentleman next to me who also showed up to pick up his sandwich and inquired why it wasn’t ready being that no one was in line at the deli but us.They said his sandwich had been ready the whole time but they had forgotten to put it in the display case.I understand staffing is hard nowadays but this is the only location in Murfreesboro I have this issue at.
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September 2023 by Toma Walker
Always a good experience going to a Publix. I really like the fruit. Overall the experience is great but the selection is slimmer (by design, I guess). That always keeps me from giving a 5-star experience. However, I was tempted to do so this last visit because it had a Taco Bake that I had been missing from the other grocery stores I normally go to. I was pretty excited about that!It was definitely a good experience. I will go back. But only on special occasions because of the selection and price. OH! And the Taco Bake!
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September 2023 by Nicholas Miles
nice selection of items and very organized
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September 2023 by Andrew Skelton
Shelves are very well stocked and products are pretty easy to find. Temperature around fresh vegetables was rather cold.
