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September 2023 by Mike V.
The ATM was down today so I had to go through drive through which took about 15 minutes, but other than the wait all was good. This was actually the second location I had to go to, because the ATM was down at another location as well
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May 2023 by Sami's brick Oven pizzeria
Always Great service al this location.
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May 2023 by Joe Buckner
Got a great one with Monique RuckerAbout as friendly and helpful as the DMV. Now I know which Regions to avoid :)
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May 2022 by Julie B.
They have made it impossible for me to do business by placing a hold on my incoming checks on my business account!! They even held a cashiers check. I can't pay my business bills if they won't allow me to use my money for 8 days!!!! In this high tech age you would think they could do better than this!! Are they using my money by floating my access??? Don't go here!!!
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May 2022 by Jonathan Smith
I have never felt more disrespected in my entire life. The teller was mocking me and arguing with me and his coworker who knew nothing about the situation jumps in getting irate towards me. The guy who cashed my check huffed and puffed when he had to get up out of his seat to ask the manager a question for me. I later called him out because he was being so disrespectful towards me and mentioned he huffed and puffed and he replied and blew your house down. He acted like a child and that's definitely NOT THE TYPE OF PERSON I WOULD EVER WANT MANAGING MY MONEY!!! He acted so rude and lazy. I tried to calm the guy and crazy lady down by asking several times to just finish my transaction and leave. He took his sweet time when I did that. The lady over and over again kept saying rudely have a great weekend and thanks for banking with regions. She had a tone in her voice that proved she was being sarcastic with her fake words have a great weekend. I have literally NEVER felt so unwanted and disrespected in my entire life at a bank or business. I really hope that the cameras are reviewed because they kept on adding to the conflict when I was trying to stop it and move on! All this because I asked to have a one time courtesy fee waived for cashing my check. I had a horrible day today and they added to my stress. I had literally just had a bad wreck and was trying to cash my check and insurance checks to buy a new vehicle. I hope to hear from someone in corporate at regions. I have the two employees names and business cards and time of transaction. I have used many regions banks before and use one in my local town every week this is by far the worse bank I've ever had the displeasure of dealing with. Regions in Tullahoma is sooooo much better. Avoid this branch all together!
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January 2022 by Dave Sommers
Bethany and her team are real pros!!
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July 2021 by Steven L.
It is unusual for me to rate a bank, but here goes anyway. It is hard to give enough details without giving too much personal information. It is not like I'm reviewing a restaurant and can tell you what I ate and how much it cost. And, no, I am not even going to hint any account numbers. What I can tell you is the service. There are two main things to talk about - the people and an idea of the product. First of all Ella Pratt has now become our banker. She is fantastic. Not only does she know her stuff, she is friendly and is genuinely interested in our family. She has helped us through a myriad of many of their products to help us make some choices. Going to Regions was prompted by two things as well - poor service at a "too big to help you bank" and good service for several years with another member of the family. I'm glad we switched over everything. Ella helped us with my transition into (semi) retirement. She helped us with certain products and things have been great - saving money and earning interest. Service here is top shelf. One day, Ella was on vacation and I needed to come in. The branch manager recognized me on sight and knew why I was there. Why is this significant? I'm not sure I ever even met the man. There may have been one introduction, but that is it. If you remember "The Beverly Hillbillies", and the evil Mr. Drysdale, you can understand why we bank here with a friendly staff.
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March 2021 by Charles Russell
I love this branch & the manager Josh is such a great guy & the other employees as well ! A+++++
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January 2021 by buffet Yoki
Joshua Harris,One of the best regions bank manager. Professional , patient, with everything customers need him to help. We are so glad we have him to be this branch manager. Will recommend more customers to this branch!
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December 2020 by Jason Oliver
Edit: A branch manager reached out to me about this occurrence and assured me this shouldn’t have taken place and will discuss the issue with the person in question. They also refunded me an equivalent fee it costed to get the document notarized elsewhere. I appreciate this follow up and it reflects a strive to improve customer service. Something that’s appreciative in any business.(Original)I’ve been a customer for over 25 years and deposited easily over a million dollars into various Regions accounts. Tried to get a document notarized, and even through Regions notarizes documents for customers for free, they wouldn’t do this for me stating “It’s a competing bank.” It’s a document for a mortgage opened years ago to remove PMI. Had various documents notarized over the years with no issues.
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June 2020 by Marie
I have an account and set an appointment to have some things notarized. When called about the appointment they refuse to notarize because it didn't perrain to personal business even though the paperwork has my name on it several times. My friends and family will take our banking needs elsewhere!!
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January 2020 by Ashley Good
Oh how do I count the ways?
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January 2020 by Claudia vH
The bank as a whole is fine, but this location is the worst in Murfreesboro. Today, I spent 20 minutes at the drive-through and there was only one car in front of me. There was not much traffic inside either. When I went to the drive-through a month before that, the window was not open despite it being during working hours and there being Employees inside with no customers! I would not recommend this branch to anyone and, if I can help it, I will never go back.
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June 2019 by Kay Hurst
Every time I have to do anything at this bank, there is a problem. Absolutely the worst bank I have ever used.
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April 2019 by Paula Farmer
Listing says drive in opens at 830 left at 840 still not open. Get your listing right