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February 2024 by Christopher J.
Don't bank here, especially if you're a small business there's just no benefit period. probably the most bullshit I've put up with ever at a bank do yourself a favor and don't pick regions.
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December 2023 by Google user
For some ungodly reason this ATM doesn’t always allow deposits EVEN THOUGH it’s before the 8PM “cut off”. It’s annoying and the nearest one is the one on Medical Center but when you get off work at 4PM and you’re just trying to deposit funds to pay rent it sucks to have to take another 35 minutes to get to that one through rush hour traffic. This needs to be fixed, there’s no reason for it, makes no sense that the one on Medical Center allows deposits but not always this one. Hate it
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September 2022 by Mike V.
I really do like Regions Bank. I used to bank with another bank here in town, but regions is so much better and easier to find locations all over the southeast region
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July 2018 by Allen M.
I used to bank exclusively at Regions, but finally had enough of being "fee-ed" to death and switched to Ascend several years ago. I still keep an account due to having a deposit box at this location, so this is the only branch that I interact with. The folks here have always been extremely friendly and helpful, going back as far as 2003 back when they were in their old location further down OFP. When I used to visit frequently, the tellers are the drive through would greet me by name, which always impressed me. Inside service was just as good, and although my visits aren't as frequent, the quality service is still there. The only things I would ding this branch for are 1 star just for being Regions, and the other for not having Saturday hours. It really is a pain to have to take off from work just to access a deposit box.
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March 2018 by Ali W.
Wish I had done my homework before opening 2 accounts with them! They charge us to make deposits...yes, to actually PUT money in their bank I am charged! So, I wasn't charged for the first couple deposits, because you're allow to make the first few each month. But after that, you are charge. The lines are ridiculously long both inside and at the atm. My husband and I drove up to the atm on Franklin(after banking hours) only to discover that there were 7 cars ahead of us. We decided to drive to the Church St. branch. As we drove up we were thrilled to see only 2 cars in line. We watched as the car ahead of us pulled up, popped his trunk, put out a sign stating that the atm wad closed. He gave us the thumbs down sign and wouldn't let us jump ahead before he started his work on the atm.
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December 2011 by Kara Y.
What a great first experience with my new bank branch. Since moving to Tennessee I haven't had to go to the bank, but today going to Regions was quite pleasant. Went through the drive-thru to deposit a check, so it was a pretty standard transaction that didn't require a lot for the teller, but she was sweet and pleasant. I also really liked that after everything was finished she called me by my name when thanking me and asking if there was anything else she could do for me. She wished me a happy new year and we were on our way. Very pleasant experience!