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July 2023 by Allison
The store manager, Leah, is AMAZING! Her customer service skills are so on point and beyond. I was very impressed by her and can see why she is store manager. She is quite honestly, the nicest employee I have encountered at the store and she makes coming back to this location of Sally's worth it!
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July 2023 by Allison Swauger
The store manager, Leah, is AMAZING! Her customer service skills are so on point and beyond. I was very impressed by her and can see why she is store manager. She is quite honestly, the nicest employee I have encountered at the store and she makes coming back to this location of Sally's worth it!
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May 2023 by Janine Pineda
Customer service is horrible here. We came back after a pick up because we decided to grab something else and employee decided to let us know they close in 30 mins and we told her we weren’t going to be here longer than 30 mins and she said “you’ll be surprised”. Pick a struggle sis you can’t be ugly and rude.
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November 2022 by Chelsea Utley
They have a big selection for hair color, but for longer hair you usually have to buy 2 boxes. Great quality though.
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October 2022 by andie thomas
was just trying to look around at the nail section and employee very obviously followed us around and stood in front of the section we were trying to look at until we left. it was obvious the employee thought we were stealing, and she made me feel very uncomfortable.
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October 2022 by Yuwski
not very well ran, hope to see improvements in the near future.
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September 2022 by Peagan Mitchell
Tried to buy a $1 comb and cashier rung it up as $7. She refused to check the price or to change it and also refused to help me find a particular item. Awful customer service.
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March 2021 by Amanda Holt
Called and the very nice lady on the phone helped me!! Thank you for being so great!
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October 2020 by Brittany
My mother is a cosmetologist so first, our while family pops in Sally's a LOT for her. I went in right before the covid mess started to get a new hair dryer & some color. The girl working saw she had customers in the store, but stayed in the back on her phone. We all heard the conversation About how her manager let's her drive her car and someone had obviously ruined her day by making her work. There was another woman in the store with her daughter who couldn't have been 7-9yo, a older woman, and myself. Not exactly packed but still, she should have either had enough curtosy to shut the door or get off the phone because we all heard what she was saying and the kid in the store had no business hearing that many cuss words over this girl coming to her job. Anyways we all actually helped each other because the worker definitely wouldnt take a minute out of her day to do it and were ready to check out. She was still in the back, standing in the doorway..on her phone while we were all 4 waiting by the register. The older woman asked if she could check her out, the worker replied back saying she would be up in a minute.. still on the phone... we all waited over 5 mins for this girl to stop talking and come to the front. When she got there the lil girl asked about temp hair extensions that had color, the worker flat out ignored her so the mother asked, worker said "they are in the back and I dont get paid enough to go get them to show them to her." We all had a few words to say to her but she was still on the phone this entire time, only now she had earbuds in. Sally's has good prices big you need to get decent products in a hurry but the worker that I've always seen there is AWFUL, lazy, and extremely rude.
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September 2020 by Faith R.
Sales associate was super helpful and nice! I had an idea of what I needed but he helped me pick out the specific items and making sure I had the right amount of each item for my hair project! The store is nice so the reviews shouldn't be so poor
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August 2020 by Bumble Bee
My mother is a cosmetologist so first, our while family pops in Sally's a LOT for her. I went in right before the covid mess started to get a new hair dryer & some color. The girl working saw she had customers in the store, but stayed in the back on her phone. We all heard the conversation About how her manager let's her drive her car and someone had obviously ruined her day by making her work. There was another woman in the store with her daughter who couldn't have been 7-9yo, a older woman, and myself. Not exactly packed but still, she should have either had enough curtosy to shut the door or get off the phone because we all heard what she was saying and the kid in the store had no business hearing that many cuss words over this girl coming to her job. Anyways we all actually helped each other because the worker definitely wouldnt take a minute out of her day to do it and were ready to check out. She was still in the back, standing in the doorway..on her phone while we were all 4 waiting by the register. The older woman asked if she could check her out, the worker replied back saying she would be up in a minute.. still on the phone... we all waited over 5 mins for this girl to stop talking and come to the front. When she got there the lil girl asked about temp hair extensions that had color, the worker flat out ignored her so the mother asked, worker said "they are in the back and I dont get paid enough to go get them to show them to her." We all had a few words to say to her but she was still on the phone this entire time, only now she had earbuds in. Sally's has good prices big you need to get decent products in a hurry but the worker that I've always seen there is AWFUL, lazy, and extremely rude.
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May 2020 by D Sneed
Always helpful and polite staff
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March 2020 by alma barnes
I give three because the girl that works hete is so sweet, but y'all lost 2 stars because of the wording of your return policy about hair color. Change the wording on the guarantee to be more clear. People (not me) cuss cashiers out over stuff like this. Sally, if you care about your employees or your customers, change this.
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July 2019 by Antoine Farris
Horrible service!! We pull up at 8:15 not knowing that closing time was 8p, but tried to enter because another customer had been let in just seconds earlier (a black woman). The black cashier surely saw us at he door but didn’t acknowledge us at all. Rude AF
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April 2019 by Kerry Triplitt
When you google Sally Beauty it says that it closes at 9pm on Saturdays, it was closed when I pulled up @8:40pm.
