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September 2023 by Patrick Arnold
He seemed very cool and professional
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June 2023 by Jay H
Ron gets really backed up; but that's not his fault, he provides great service and knowledge to any questions I had.
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May 2023 by asia kelly
I went to get my interlock device installed a few days ago And Ron truly made it the best experience. He’s so knowledgeable about the devices. Even when he had 12 cars outside he let everybody know he was gonna get to them and made sure he did sometimes working on 3 cars at a time . Very respectful and nice all around. Any question or concerns I had about the device he answered them and was very charismatic. If you have to get an interlock device THIS IS THE PLACE TO GO !!
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August 2022 by Melissa George
The installation person was super nice! She answered all my questions. And she was patient with me!
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April 2022 by Maggie Mefford
Kids the was patient and adorable. And they worked to get us in early. And they would probably rate us a minus one. Wonderful experience on a stretch of bad road.
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February 2022 by B Dugger
Kirstie is so friendly and helpful. The owner is also great. I appreciate the quick service and nonjudgmental atmosphere. Getting an interlock was stressful for me initially. But the smartstart crew has eased my anxiety and made the process more tolerable and enjoyable. If you need an interlock device in Murfreesboro, go see Kirstie at smart start. Each of their technicians at each location are great though.
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January 2022 by Bristol Surprise
I’ve had the interlock for over 3 1/2 years now. Covid prolonged it, so I’ve had a lot of experience with this company. I think most people fail to realize this is a franchise with a local owner. The owner, Brandon, has gone out of his way to help when I’ve had an issue. I wish I would have known to contact him before calling corporate. He’s very helpful if he’s made aware of your issue. If you have an issue, give him the chance to try and solve it. The local technician, Kirstie, is also wonderful! She’s always so polite, and gets me in and out quickly. She runs the shop efficiently and is my favorite technician of them all (I’ve met them all at every location and they’re all great!) Again, I’ve had this interlock device for more than 3 1/2 years, so I’ve had more than my fair share of experience and encounters with this company. I won’t leave a review for just any business. But I’ve been blown away lately by the kindness and positive experiences with both Brandon and Kirstie. They deserve to be acknowledged for their wonderful customer service and willingness to help and satisfy their customers. I’m actually a little bummed I’m finally getting the device removed and won’t see Kirstie anymore! She’s that great! I highly recommend SmartStart if you’re looking for an interlock company. Just keep in mind to contact the local owner and staff if you have any issues, not corporate!
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January 2022 by Christians show 2
The staff are so friendly and helpful. I would give 10 stars if I could!
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January 2022 by terry Baudoin
Very polite professional and informational was a great helpful experience thank you Kirsty
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December 2021 by Patric Ramey
Kirstie was great to work with. Glad I chose smart start.
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September 2021 by str8 trucking
Great people, that’s hard to find these days. Thank you for the fast and friendly installation.
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September 2021 by Savannah Smith
Kirstie was amazing! Her manager was awesome as well!!
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April 2021 by Matt Adams
Take any other options rather than use this company. The device equipment they install on your vehicle is not accurate and will show a violation for things such as candy or hand sanitizer in the vehicle.
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January 2021 by Casey Craft
Fast & Friendly service from professionals who do not judge. Get your time over without the hassle at Smart Start
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January 2021 by Zach Peach
The dude that works here is never here.
