Social Security Administration
Hours:
2836 St Patrick Ct, Murfreesboro TN 37128 Hours
About Social Security Administration
The Social Security Administration (SSA) is a government agency that provides a range of services to the public, including assistance with Social Security cards, benefits, and other related matters. The office experience can vary, but many customers report positive interactions with knowledgeable and helpful staff. While some customers have experienced long wait times to speak with a representative, others have had quick and efficient service, often when making an appointment in advance. The staff is generally described as polite, professional, and responsive, working to understand and address the customer's needs. Customers appreciate the ability to handle certain tasks online, such as requesting a replacement Social Security card or accessing a proof of benefits letter. The agency also offers the option to schedule appointments, which can help minimize wait times. Overall, the Social Security Administration appears to provide a mixed but generally satisfactory level of service to its customers, with the potential for a positive experience when working with the dedicated staff. Customers are encouraged to utilize the agency's online resources and make appointments when possible to ensure a smooth and efficient interaction.
Most Recent Reviews
May 2026
Skip the line!
Use online service before going, appointment is scheduled.
No general questions answered must make an appointment for assistance/service.
April 2026
I made an appointment online and was in and out in less than 15 minutes. The clerk was very nice.
March 2026
My wife had an appointment at the Murfreesboro office to get several issues straightened out for my 95-year old mother-in-law. She was assisted by Brittany who did an amazing job helping my wife get everything done in one visit!
More Comments(67)
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