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September 2023 by Amy B
Place an order through the app at 8:21 a.m. a simple order, hot tea and a peach iced tea. The drinks were not ready until 8:51, 30 minutes later. There's no excuse for such a lengthy wait.
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June 2023 by tnharper05
Great service; but the best thing is the staff. They exude kindness. They know my name and if I come in when they are not busy, my order is sitting on the counter by the time I walk over to it
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April 2023 by Amber Porter
The lady there named Amber I was telling her how I was going to be late to work because I just HAD to have my coffee and she had me in an out highly recommend her to make your drink that girl needs a raise! She definitely cares about her customers!
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January 2023 by Britt's World
If I could give no stars I would DUNN is rude and they will not honor their mistakes. The barista admitted her wrongs an DUNN did not want to honor them!..She needs to held accountable for her actions and should not be a manager!
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October 2022 by Joshua Royce
This has to be the slowest starbucks ever. Three batista "working" and no one doing anything. 10 minutes waiting in line and nothing happening.
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October 2022 by Joyce Winter
The young ladies who work here always go above and beyond for their customers
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August 2022 by Ainsley King
These baristas are super rude and slow. I waited a good 15 minutes in line to ask about my mobile order because they were off talking to other vendors. she had the worst attitude about it. Super rude and unacceptable.
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June 2022 by Stephanie Powell
I guess no one wanted to be at work today. They were moving like snails and the cashier came up to the cash register as I was already waiting several minutes. She did not greet me or even say can she take my order, so how am I suppose to know she wanted my order?? Just rude, slow and not friendly!
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May 2022 by michelle diaz
Nobody is ever working this starbucks. No idea why it says they are open till 7pm. I have been to this Starbucks on various days and no service. The incompetent Kroger. When I worked at Kroger off Lascassas Pike back in 2016-2017 we had a Starbucks, too. The batista was not even allowed to go to the bathroom without having someone watch the register .
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January 2022 by Jordan Howell
Not your typical Starbucks, there was two people in front of me the other day and waited over 20 minutes finally walked out without a drink. Unacceptable and the staff was rude.
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November 2021 by Lil Redd'
I wish I could give no stars. If it wasnt for my mama loving starbucks and this is on the way to her house. I would rather GO WITHOUT COFFEE THEN GO HERE. WORST PLACE EVER. THEY SPEND MORE TIME TALKING THEN ACTUALLY LISTENING AND GETTING THE CUSTOMER ORDER RIGHT. 6 MONTHS AND THEY CAN ONLY GET IT RIGHT ONE TIME OUT OF 3 TIMES A WEEK I STOP HERE FOR MY MOM. NOW I WILL GO OUTTA MY WAY TO GET MY ORDER RIGHT. AND I SPEND 9 DOLLARS , 3 TIMES A WEEK HERE. DO NOT EVER GO. THEY SUCK! Focus on your customers and not gossip! Smh ladies grow up! Take accountability. It sad when u cant remember extra mocha drizzle and I asked 3 times today. Still got the wrong order. I will call corporate. This is sad. Yall need better training. This aint brain surgery its coffee.
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October 2021 by S7V7NFîV5
This Starbucks does not carry cold brew..
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October 2021 by Paula Cox
Drove from Shelbyville, approximately 30 miles. Arrived to find a sign that they would be back at 8:35 am. Waited until then, nothing.
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September 2021 by Kaitlyn West
This location supposedly doesn’t have an espresso machine, at all… I ordered an iced vanilla latte, and they said they can’t make it because they don’t have espresso. I then asked for something similar, the barista hands me an iced black coffee with a tiny splash of vanilla flavoring and 2 ice cubes…. Not even close to a latte and it was warm. Looks like the barista doesn’t have any knowledge on coffee drinks if they think a vanilla latte and a black coffee with vanilla flavoring is similar???I don’t know what Starbucks, let alone what coffee shop doesn’t have an espresso machine??
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August 2021 by Shayla Shantell
The girl that works morning shift has an attitude and the drinks that she makes doesn’t have flavor ?
