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January 2024 by William S.
the guy behind the counter was polite and respectful. The female worker however is rude. acts like she can't hear you when you ask for stuff. I asked 3 times for the cheese to be refilled on the nachos. she ignored me each time. I have had my credit card info stolen at their pumps also. worst gas station in the city of Murfreesboro.
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December 2023 by Cody Campbell
They don't give extra bags
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December 2023 by Charilyn Burgeson
Overall I like Thorntons. A store in Smyrna is where I usually go. Tonight I go to this store to grab a fountain drink. I we all know you never know what you’re gonna get with a fountain drink, I always grab a cup, put a little ice in it, and taste a sample to see if it’s watery or flat. Normally the drinks are not. I just sample with the same cup until I find the drink I want.Ok…so tonight I sample the Pepsi and it’s flat. Then the Dr Pepper and it’s watery for some reason. Then coke and it’s no good. Keep in mind I’m using the same cup and only putting a t tiny bit in my cup each time and then rinsing it with water. I finally decide to get a sprite.I go up to the counter and this rude wench behind the counter says ‘I’m supposed to charge you for two drinks since you kept going from one to another but I won’t do that today’. WHAT??? I told her umm no, I didn’t switch cups, I sampled the drinks and rightfully so because a lot of them tasted nasty. She said it doesn’t matter- her manager says they’re supposed to charge for two because it allegedly “messes with our inventory”. I gave her a go to hell look and told her I’ve never heard of that before. And I do that at any gas station I get a fountain drink from.I don’t know if it was the store or that rude wench. I would never pay double for a drink because i sampled the sodas. I would’ve told her to shove that drink up her…well, you know. I’ve never had a rude encounter at a thorntons before. I could understand if a person kept throwing cups away even tho those cups are super cheap. I will NEVER go to this store again. Is this is indeed this store’s policy they need to rethink it…or at least keep all your fountain drinks fresh so a person doesn’t have to sample.
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December 2023 by Kyle Pietras
Tried 3 pumps, all wanted me to go inside to pay
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October 2023 by H H
Stephen Trout needs better things to do than caring about employees of a gas station
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July 2023 by Stephen Stout
I Steve was at thee Thorntons on Old Fort Parkway at 6:17pm on July 25th 2023 , when I over heard an employee that has strawberry blonde long hair with glasses 5ft maybe talking to a blk customer stating that an employee didn't call out and I quote " cause she dope sick" . Very I mean very unprofessional. I wish I would have recorded it but I didnt want to look like a creep bottom line is I won't be coming back and I will be calling central office
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May 2023 by Ezra Odom
Decent coffee, rude staff! My wife politely asked one of the women who work here “excuse me, could I get by you really quick?” And the employee looked at her like ??, didn’t say anything, and sassily walked away. Like?? I don’t normally write reviews like this, but she was so unnecessarily rude and bad at her job. Please hire better people!
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April 2023 by Lemon Odom
Decent coffee, rude staff! My wife politely asked one of the women who work here “excuse me, could I get by you really quick?” And the employee looked at her like ??, didn’t say anything, and sassily walked away. Like?? I don’t normally write reviews like this, but she was so unnecessarily rude and bad at her job. Please hire better people!
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December 2022 by Becky Milles
Great food great place to stop and get gas and snacks
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November 2022 by Mike V.
I love Thorntons...what a great place to stop and get gas and all the other things you need or want. They have a great selection of snacks and drinks, which my kiddos love...and so do I.
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October 2022 by Montana Blaque
Most of the employees there are nice and cool but it’s one I think her name is Christy or Chrissy she always got an attitude and when people of color speaks to her she looks at them with disgust her customer service skills are terrible
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December 2021 by 76P10 Army Guy
Went in and broke a $20.00 bill on coffee donuts. Came out with my change think nothing of it. I think it was done because the boyfriend was in line and didn't want to move because the cashier was having family problems. My issue look at and count your change. She gave me a half of 10.00 bill. She had to know it was a half of a 10 dollar bill. Folks watch your money everywhere.
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December 2021 by Donnell Stevenson
Like i said if you pay with cash watch the young blk girl. Make sure you count it all in front of her. She gave me half a 10 dollar bill. Other than that store ok. But. I walk off as a trucker going to another state looked at the. money after miles down the road so. Thanks because when i pay with cash now i check every bill.
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November 2021 by David Brown
These bathrooms are so bad I had to comment. I told the person at the counter that the bathrooms are terrible. She replied, “when are they not!”
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September 2021 by Lany Aldridge
In and out parking which is really helpful and they have a lot of things in their store other than just food and drinks clean bathrooms as well