-
November 2024 by Evan Jensen
Samir Atwan was impressive and very professional. Thank you us banknin murfreesboro for taking care of me and cashing my check from my client even know I didn't have a account with you guys!!!
-
October 2024 by mahmoud ashraf
Great bank and fast service
Specially Mr samir he is very helpful and professional
-
June 2024 by Bea Robinson
Would give negative stars if I could! All I've got from this bank was several mistakes which made me regret the decision of leaving BOA and transfer my assets to US Bank! From misspelled/wrong address in check books (they were redone 3 times and the last one still came wrong!) to a wrong name requested credit card (names don't match so it cannot be added to the mobile app, cannot check statements or even make a payment)! After requesting a new card with the right name and 1h on the phone, it still doesn't work! I don't even have a banker because the two I had were a failure! Very disappointing and frustrating!
-
March 2024 by Casino N Great time eating
Sara Cole was extremely helpful and very kind really good service definitely recommend!?
-
August 2023 by Mary
This is the worst U.S. branch. The manager and the others who work there were rude and did not collaborate.
-
August 2023 by A F
There are not helpful at all specifically the manager.
-
July 2023 by Lynn Burka
My review is not about this branch. My review is because of the online fraud department and customer service. I understand and appreciate the fact that they protect me. but normally they call me or text and and I verify and we are fine. However, today I tried to pay a vendor for work on Zelle, and I got a message that said that it was a communication error to please try again. I tried it again and the same thing. I then called them to be put on hold for over an hour then transferred from one person another for 30 minutes, verified 5 times to then be told that they cannot help me to call back in two days and they will reactivate. I cannot even go into the bank. I was also informed that they do not even call me to notify me of an issue or to unlock the account. Extremely upset at this type of service!!!!
-
February 2023 by Steven Lewis
Extremely kind, professional, courteous staff.
-
January 2023 by Kristie Cavanaugh
Hours state open until 5. Closed early an hour before scheduled time. No note on door letting the public know. Poor service
-
August 2022 by Yashica Michelle
Bf went to the ATM. Really dark area but very clean. Quick process.
-
June 2022 by Angela BL
in the past 2 weeks the 5 times i have gone to use the atm is was broke... no joke. either i have really bad luck or they need a new machine.
-
April 2022 by AB BL
in the past 2 weeks the 5 times i have gone to use the atm is was broke... no joke. either i have really bad luck or they need a new machine.
-
April 2022 by Diane McElrath
Been to drive through quite a few times. Lady with dark brown hair needs customer service experience! Does not say please and thank you, I’ve been cut off a few times from her, needed more things and she just sent the tube back and walked off. Then when you ring her back to get the info I already asked for, she said can you send the tube back. Puts Info into tube and sends back and walks off again! Doesn’t even ask if I need anything else or anything! I won’t be going back to that bank! Too many bad experiences with Customer Service over there!
-
September 2021 by Angi Traveler
in the past 2 weeks the 5 times i have gone to use the atm is was broke... no joke. either i have really bad luck or they need a new machine.
-
July 2021 by SD J
Sat for over 30 minutes at the drive thru window to simply try to deposit some money. Other customers pulled out of line and left it took so long....absolutely ridiculous!! They only had one person at the drive thru and only one person inside to assist customers.
