-
April 2024 by C Farris
Very helpful! I had been to several tire places dealing with a problem. Always one tire was low. These men made sure all the tires were properly filled.
-
March 2024 by Meka Jackson
Went here for an oil changed and these people messed up my damn car!!! It makes a terrible rumbling noise when accelerating now buy my car was fine until I brought it here. Beaware of coming here for something as simple as an oil change. They screw up peiples vehicles.
-
March 2024 by Krystal White
Love coming to valvoline on Rutherford Blvd. Friendly, fast knowledgeable staff!
-
March 2024 by Angel Reyes
Staff was very nice and brought a number of things to my attention concerning my truck. Been to several different oil changes places in the past couple years and this my car the most thorough.
-
March 2024 by Stoked P
Very quick and efficient. Staff was on point and friendly. Less than 15 minutes without a line. Don't leave free money on the table, make sure you bring a coupon, or check the Valvoline website for one while they work.
-
March 2024 by Talijah Russell
Worst service ever! There must be no management at this place. Employees cussing like sailors and then can't even complete the oil change because they don't have the right quote tools, complete waste of time. And very frustrating experience!
-
March 2024 by K M
RUTHERFORD BLVD. M'BORO,TN: BEWARE& LIARS!! They will tell you its your oil filter house is cracked so they can automatically deny your claim. They also have inexperienced people with no experience working on your car.I have been a very loyal costumer since 2018, I've been bringing my car here on Rutherford Blvd, I've never had a complaint,for every 3 months since 2018. The last time i brought my car here for a oil change 2 days later my oil light popped on, i call and they told me to bring it back. I brought it back the lady said oil . was everywhere and was going to redo the oil and filter change. My oil light has never been on. She said if you continue to have a problem bring it back. My car was leaking oil everywhere, i was putting gallons in and it would run out and oillight continued to stay on. Took it back they said it was my oil filter housing was cracked. one gentleman showed me a picture. Told me to bring it back when the manager Shelby would be in, I brought it back to Shelby she showed me picture of a cracked oil filter housing as well. I never ever saw her go under the car. i honestly think the pictures are fake, she said she was going to email me the pictures. i never got the pic. I called her back and asked could she resend the pics she said she would. i never received it. I believe the pics are fake. come to find out it wasn't that! So i called and asked for her manager, She refused to let me speak or give her manager info. I went to a professional mechanic, the mechanic says they see this everyday from places like these because they are not skilled mechanics, anyone can get a job at these type places. I went and got another professional opinion, they actually said that whoever changed my jarred something trying to get the lid off and it stripped and messed something up AND IT WAS NOT THE IOL FILTER HOUSING! FAKE PICTURE! I got it fixed but Vavoline denied my claim and did not accept responsibility of messing up my car. i have been going back and forth with car gushing out oil for tow weeks. I never had a problem until this oil change, Very unprofessional! I WILL NEVER GO BACK!! if you have any problems call 1-800-FASTCHANGE. THEY WILL MOSTLIKELY DENY YOUR CLAIM.. I got this number from a Valvoline franchise in another city.
-
February 2024 by Tariq Syed
Quick service
-
February 2024 by Terri Rafferty
They were great. I will go back there again.
-
February 2024 by theguy12322
Poor customer service
-
February 2024 by Ferdinando Flores
Excellent service, efficient
-
January 2024 by Sherry Brown
It wasn't a long wait. Friendly people
-
January 2024 by Phavady Phothima
Always friendly service
-
December 2023 by Cynthia
Wonder service here! Got into a bay right away on a Friday morning. Shelby was amazing and very professional. I will definitely come back for my next oil change. Customer service is A+ here
-
December 2023 by Sherry Wilson
The Service was excellent. Jake went above and beyond to explain everything and added an extra smile.
