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September 2023 by Ammar Bourini
Rude manager
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July 2022 by Google user
Hands down the worst pharmacy experience I've ever had in my 54yrs. We've been using this pharmacy for 5+ years and have had numerous problems, on occasion, throughout this time frame. But no more, the sheer incompetence of the pharmacist and/or their employees is astounding. I'm convinced that the ONLY reason why they're still open is because there really isn't any competitors nearby. For 2 yrs now, I've been picking up an epi-pen once/month. In the beginning it was effortless, on occasion we'd even get a text letting us know it's ready. That stopped about a year ago and even though each time I call in, the robo-prompts would give me the option to put it on auto-fill (never happens), so the latest issue??? Last thursday was time to call it in with a next day p/u....I go to pick it up on friday and the pharma tells me she's sorry but they sent it to the wrong Walgreens and that she'd have it tomorrow (Saturday)...several hours later she calls me and says she was wrong and it'd be next week on Tuesday. I go today and AGAIN they don't have it and states no other Walgreens have it. They'll never see our business again.
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July 2022 by Frank Ortisi
Hands down the worst pharmacy experience I've ever had in my 54yrs. We've been using this pharmacy for 5+ years and have had numerous problems, on occasion, throughout this time frame. But no more, the sheer incompetence of the pharmacist and/or their employees is astounding. I'm convinced that the ONLY reason why they're still open is because there really isn't any competitors nearby. For 2 yrs now, I've been picking up an epi-pen once/month. In the beginning it was effortless, on occasion we'd even get a text letting us know it's ready. That stopped about a year ago and even though each time I call in, the robo-prompts would give me the option to put it on auto-fill (never happens), so the latest issue??? Last thursday was time to call it in with a next day p/u....I go to pick it up on friday and the pharma tells me she's sorry but they sent it to the wrong Walgreens and that she'd have it tomorrow (Saturday)...several hours later she calls me and says she was wrong and it'd be next week on Tuesday. I go today and AGAIN they don't have it and states no other Walgreens have it. They'll never see our business again.
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November 2021 by Phillip P.
It used to be a great pharmacy but now, the drive-thru is closed except for Covid testing. They used to be fully staffed but now you might see 2 people working. So, it takes about 2 hrs to get a prescription & you have to go inside. Avoid this pharmacy.
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July 2021 by Kavindra W.
Speaking for the store part only as I don't deal with the pharmacy aspect, I personally love this location. Pretty much always find what I need. It is easy to get through the aisles. With the app, I'm able to add digital coupons. Typically, the sales are good but like most places you have to watch closely for extreme deals. The cashiers are always friendly though it does seem like they may have frequent turnover. In general, from experience I know working retail is much like working in food service-you get some really nice customers and then there are those who are demanding. Overall, this is an easy location to get in and out to grab some essentials and save some funds.
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June 2021 by Tomodachi T.
some lady with a heavy accent at 3389 Memorial Blvd Murfreesboro, TN 37129 United States lied to me. i called in, held an item and when i get there i found out she lied and tried to sell me the extremely incorrect item.
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July 2020 by Ann K.
Today (July 27), after chewing out my dr's office for not acting on a prescription refill request I made on July 22, I found out it was Walgreens' incompetency at fault. I kept phoning Walgreens to check "prescription status" as I have gone to the store on previous occasions to pick up a prescription that should have been ready only to find it was not. I kept getting the same automated message---"Hm-m. I don't see----etc-" I found out that the prescription had been sent to Walgreens by the dr's office on the 24th. Either Walgreens hadn't filled it in 3 days or their automated notification system stinks. (That has happened before when I used the automated system to order a valid refill, was given the message that it was to be filled and wasn't.) Within an hour of the complaint to my dr's office, the nurse called me back saying that Walgreen now has my prescription.
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October 2019 by Tim M.
This is the worst pharmacy in Murfreesboro. They are so slow and have filled my prescriptions wrong and left prescriptions out. I sat in the drive through for over 20 minutes and they filled the wrong prescription. Shame on me for pulling away before checking for accuracy. Went inside to tell them and the pharmacist told me they had forgotten to fill. I told her I'd waited over 20 minutes in line and that I did not want to wait in the inside line of 10 people. She said I had to go to the end of the line. This pharmacy is the worst and I will take my business to Kroger Pharmacy from now on.
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August 2014 by Tabitha S.
Love it! Store is organized and clean. All the staff is nice and willing to help with any question I have to ask. Antonio (?) was the cashier and we was nice and made eye contact.
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January 2011 by Robert S.
The employees are friendly and helpful at this location. The pharmacy does a good job. This is not a 24-hour location, because it's not in a centralized location. But the good thing is that traffic is much less here and it is easier to get in and out of this one.
