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February 2025 by Leslie Scales
Every time I come to this bakery no one is ever there. I stood there and waited, even knocked on the bakery door AND called walmart to get transferred to the bakery dept and no one answered. I had to stop a "pickup order" worker and he had to go find someone else just for me to pick up my cake order this evening!
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March 2024 by China C.
Understaffed or just crap employees? Produce never seems fresh, I don't think there's an associate that periodically checks for bruised or rotting produce so it just sits there waiting for a shopper to pick up on accident. Or you have to settle for the least gross produce. Auto center was a rough experience. I have a tire warranty and one of the tires was leaking air. They checked it and said it needed replacement, which I reminded them of the warranty and requested they go ahead and replace it. They said they would not replace it because they didn't have the exact tire there and couldn't order it either. They told me to drive on the flat tire to the other Walmart who also told me they didn't have the tire. I went back to Old Fort Walmart to talk to the auto center manager who simply walked back there, pulled the same exact tire in question off the shelf and put it on my car. So all of that because the employees just didn't want to do their job...
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February 2024 by Adreana L.
I just moved here and recently got a puppy. Every time I grab items from the dog aisles and I go to self checkout, the prices ring up completely wrong. Today a short boy with long hair wanted to be a jerk about this and give me a problem about honoring the price. Don't shop here if you want to deal with nasty lazy customer service and a difficult shopping experience.
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January 2024 by Lyman Havard
Says on Google it is 24hrs and isnt
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September 2023 by Renee S.
I just got back from Walmart. The other customers were way more friendly than the ppl working there. I got a couple sighs bc I was in their way pulling orders and stocking shelves and they sure don't move over for you in the early mornings to get by. I had a basket full bc I do my grocery shopping once a month and every month I have to do self checkout bc there is NEVER a cashier and there always are a fair sum of ppl in there. I'm to the point Kroger's is looking better everyday.
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June 2023 by Michelle P.
I believe this store has had a renovation since my first visit, what an improvement!!! It is very clean, a wider variety of products, great layout & service is always the best!! I drive farther to this store now, because I know I am more likely to find what I need in comparison to the other Walmart stores around.
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April 2023 by Carmen Woodall
Big thanks to the AMAZING job the bakery did on my daughter's cake short notice! I never order cakes from chain stores due to poor quality especially, in the lettering. However, WalMart not only came through but, did AWESOME! Your cake decorator deserves a raise! Thanks again!
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February 2023 by Angel L.
I want to be detailed because they deserve the recognition. I had a problem with another store that I tried to get resolved for hours, but the other store wouldn't even answer their phone. I called this store, and ALL points of contact were friendly and helpful. In the retail industry, that's impressive. Then, today, I had a question for the pharmacy, and both the young lady that initially answered the call, and then the pharmacist that took over were professional, polite, and helpful. The biggest take away that I have is that I feel valued as a customer, and in today's world, that is rare. I appreciate this specific store very much and want to say thank you to every single person that contributed to my experiences. I am truly grateful and humbled by your level of care. Thank you.
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September 2022 by Mike V.
What can you say about Walmart? Especially in the Midwest and South...they are everywhere! Always find pretty much what you're looking for you just never know who or what you're gonna run into in the process. Overall, I think Walmart does a pretty good job and has decent pricing on their goods
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January 2022 by Andrea W.
Not sure why the ratings are so low. Came here to walk around to kill some time, super big parking lot, was a pretty big Walmart, lots of options. Picked up a bag of rye chips which I haven't had for a long time, they're more expensive than they were before. Self checkout was fast as usual, not too crowded when I came.
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November 2021 by Harry V.
Well, sitting here at the pickup area. After waiting 35 minutes a kid comes out and says they lost my order, and he doesn't know how long it will take. I only ordered one thing. How hard can that be??? But I've now been waiting 50 minutes and still nothing...
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November 2021 by Cc P.
So ghetto!!' The employees are very unprofessional . I have been calling the store for the past hour trying to check if an item is available. They place me on hold without even announcing that they are doing so. That's if they answer! Most have my calls have ignored or I have been hung up on!
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August 2021 by Julie D.
The woman was not wearing a name tag, but I have now had three negative experiences with the same lady in customer service. My first experience was making a return of eight bath towels and rugs. She sat at a barstools and waited until I handed her each item. The entire exchange took over 10 minutes. For eight items. She did not attempt once to reach or be helpful even though I had handed her the plastic bag under the protective screen. She just stared ay me until I handed her each item with the bar code flashes up. My second negative experience with this lady came when I wanted to do a return without a receipt. I told her she could scan my ID and she was blatantly rude telling me she was unable to do so even though other employees have gladly done it for me. Lastly was this morning when I walked into the store, I was the only person within 20 yards of customer service and she told me she was unable to process my return. I attempted to call the store to speak with a manager and no one picked up. I will no longer be shopping at this Walmart and doing my returns here if behavior like this is acceptable after I have been very polite saying yes ma'am/no ma'am and kindly engaging with her while at the counter. Hopefully no one else has had to deal with this!
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May 2021 by Karen F.
If I could give this store a 0 I would. Management are liars. Went to this store on Wednesday May 19th to find a simple dress Could not try it on! Both the woman at the fitting room and the manager on duty said the fitting rooms are closed until corporate says otherwise. Well I called two other Walmart's in the area and their fitting rooms are open! So they lied! I don't expect much from Walmart but DONT LIE! You just don't want to pay someone to clean
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December 2019 by Gene G.
Made an order a week ago and got an email and a text saying it would be ready for pick up by 6 pm today. On the track my order says store for your processing order for pick up. At 5pm got an email and text that it would be delayed till up to Thursday it is at the store! I called the store they say they did not receive my order but they say it's not yet processed it has been at the store sense 6:30 this morning so what the whole crew call out or already drunk pre-new years and can not see a label!
