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February 2024 by sami alzoubi
Very badI have appointment at 3:30 I was arriving on time until 4:30 no body touchesWhen I asked reason he said change shift at 4 pmSo any shift can be done if started on 3:30 or 4:00 but people not need work
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January 2024 by Milina Polackova
I have experienced the worst customer service ever at this location car care center yesterday morning. I went in because my tire had a nail in it and I was hoping for them to fix it. My car's driver side door has been damaged by a deer collision a few weeks prior, and I have to get into my car from the passenger side for now, until I find time to take off work to get it taken care of. When I arrived I was greeted with zero courtesy and professionalism, I was told by the shop manager they, in fact, could not fix my tire because they would not be able to open the driver door. I was very perplexed by that because first of all, why would you need to open the door to fix a slow leaking tire in the first place, any oil change shop/tire shop does it while you sit in the vehicle ..none the less, I went on to tell the manager I am happy to get in and open the door for them. He proceeded on with another excuse saying their policy does not allow them to fix a tire if they can't drive the vehicle and get out of it. The damaged driver side door is able to open from the inside....it was getting so ridiculous, it was quite hard to believe! I even offered to get in and open the door for them! I am an African American woman in my 60's and I felt thoroughly and utterly discriminated against during the entire visit. The staff/manager seemed uninterested to help me and extremely annoyed. The kicker - the manager told me to get my door fixed first (>several hundred dollars) and then come back for them to plug my tire (<$20). To say I was outraged and disappointed, especially since I have been bringing my vehicle there to get it serviced for years, is an understatement! I took my car to Jordan Tire shop down the street, who was only happy to help me fix the slow leak, while I sat in the vehicle the entire time, for $10. Absolute shame on those people at Walmart on Old Fort Pkwy!! Especially the arrogant and biased, not to mention lazy, manager at this particular location.
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December 2023 by helmand attorney office appeal attorney office
The lady( Diane) is not understanding, long time waiting for a small car issue to be fixed is disgusting! Not recommending!
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October 2023 by Bryce Juntunen
Ive been getting my oil changed at walmarts for 5+ years and this is the worst one. The customer service is nearly non existent. They take forever to even acknowledge your presence and they take their sweet time to check you out. I stood around for almost 30 minutes with nobody in line to be rang up for my oil change. The workers will walk past you and do the little things they do with no effort to try to get the customers on their way. 0 sense of urgency, and 0 communication. Simply no reason behind the poor service.
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October 2023 by Roberto Rodriguez
First the attention in the car Center very bad, bad attitude I do not recommend it the attention staff. The young person who changes the oil is kind.
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August 2023 by John Marcellis
The cheapest oil change you can get. They also include checks of other fluids, tires, and filters. No reservations needed. Highly recommend.
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July 2023 by Nadine Louis
The mechanics here are knowledgeable. I went in for an oil change and they did that with no problem. The issue was the customer service…or lack of it. We all know it’s Walmart, so the bar is set low anyway, but the ones that are supposed to help you by checking in your car, etc. were absolutely atrocious! I don’t know who is doing the hiring but please go back to the drawing board. I will take my business back to Firestone I may have to pay twice as much but at least the customer service is impeccable!
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July 2023 by Ashley Simpson
100% recommend! Always the best service at this location. They work fast, efficiently, friendly and always go above and beyond. From oil changes to tires, you can't do any better than this!! Steve helped me today and a few other times as well. Thank you for being my Go-to for anything car related!!! ??Service: Tires
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July 2023 by Kayla Vanderpool
They were very good and aso very quick.
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May 2023 by Rigo De Leon
Don’t recommend! Just a waste of time. I was there for an hour before they told me that they put in an order for the wrong tire size.
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March 2023 by Ryan Zeeck
I thought I'd give Walmart auto center a chance - I usually use Discount Tire and now I know why. Other than getting the tires (which was done online), the experience was HORRIBLE.They told me I didnt need an appointment but then I get there to find a 4 hour wait.Then, I get a nail in my tire and take it there to get it fixed. At 1pm on friday they tell me they aren't taking anymore tire issues. And wouldn't allow me to leave it over night or make an appt.I will NEVER be back here.Services: Auto tire replacement
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February 2023 by Geary Fults
This place is so complete joke. I came at in here to get a simple oil change, stood at the service desk for 30 minutes before some guy came by and said we can’t help you here go outside to the bay and sign up at the window. I went out there and the guy said get behind this lady it will be a long wait. There was only 2 cars there period. I usually go the the Walmart Automotive in Smyrna Tn. It’s like daylight and dark compared to this place on Old Fort Murfreesboro. My advice is don’t go here
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December 2022 by Motha F’n Jai
I got a a replacement battery in no time. They honored a purchase from another Walmart, in a different state ❤️
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November 2022 by Cameron f
They pick up and put you on hold without saying anything… they keep doing this until you give up and hang up…. Ridiculous
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October 2022 by L L
I have roadside Hazzard warranty. I ve been here twice for my tirestDiane checked me in .She hassled first. Both times about if they will fix it before they did.Service: Tires