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March 2024 by Caitlin Pope
Most amazing experience!!!!
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March 2024 by Andrea Hill
Christina Evingham was unbelievable and went above my expectations. I was told at a previous store that when my wedding ring broke the warranty on the ring did not cover it. I was fixing another ring and she looked everything up for me and I was told I was misinformed. Not only did she get one ring fixed for me she also did extra work to look up my wedding ring and get it replaced about two years after it broke. I gave up hope after calling corporate and going into the store it was purchased. Customer service in most stores does not exist. She went above and beyond and I am beyond grateful!!!!
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February 2024 by Roxanne Shone
Madi is the wonderful woman that helped us and she did an amazingly excellent job, she had a great perspective on what we were looking for almost immediately and helped us find a ring we were both happy with even my husband complimented her on how great of a job she did
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January 2024 by Jeremy Mansfield
Sales lady’s were amazing 6:50 pm 1/11/2024
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December 2023 by Britni Putman
Madilyn W. Is amazing! She is the reason I walked out with my husband and my new set! She even took the time to unknowingly find a matching set! Her personality is perfect for this! Thank you so much Madilyn!
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September 2023 by Cathy Brown
I love Megan she is great. Her customer service is excellent her attitude is wonderful. Always greets customers as soon as they walk into the door always makes my family feel welcomed. I like the chats with her she makes your shopping experience feel personal and helps you get a true feel for that special gift your looking to buy.
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September 2023 by chiquilo2
Megan was an extremely kind, sweet, and helpful sales associate! She guided me towards the perfect ring for my girlfriend and guided me through my payment options when I at first had no clue about them! 10/10 Megan needs a raise!!!
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September 2023 by Brian Turner
Madi was wonderful to work with at Zales. Went in to get my wife diamond earrings, waited about 2 minutes, she came up answered my questions, and walked me through a wonderful purchase.
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September 2023 by Ashley Hall
Carley was a great a great help when I came in the pick out my wedding band! Very patient with my indecisiveness. Also very personable!
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August 2023 by Sabria “Breezy” Goodwin
The staff in the Stones River Mall store in Murfreesboro Tn are ABSOLUTELY great! We laughed and had a wonderful time while they were working and assisting my husband and I! Three thumbs up for them all!!! Keep up the Great work ladies!!!
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August 2023 by Lois Patton
We had one of the best experiences with Madi today! She was very nice and knowledgeable. We are most appreciative of her patience and depth of knowledge. She has made us a Zales customer for life. Thank you Madi!
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July 2023 by Brittany Meeke
Meagan is great at her job! I bring my wedding ring she helped me pick out almost two years ago, and takes care of me every time I come in for a cleaning or ring inspection. She always has a smile and I will counting to come back when needing help with jewelry.
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July 2023 by Floor Dumenu
I love Christina so much. She made sure to call you but don’t bother you too much to the point that you’re running away. Came back to her because she always find ways to give good discounts.
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July 2023 by Bobby Fletcher
I have been patronizing this Zales location for several years now. The staff has always been helpful in advising me re: purchases as well as providing great customer service with a product issue. Carley, in particular, has helped me on numerous occasions and always been very knowledgeable and friendly. Big props to Zales and Carley.
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June 2023 by Lydia Phonekeo
Christina is awesome! She goes above and beyond, excellent customer service. Super nice and very helpful!