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December 2023 by Ray B.
Went in there today to look at doing some modifications to my truck. I walked in and wasn't greeted even though there were 3 guys staring at me when I walked in (my assumption is because I'm a woman and I'm on the younger side), but not even 2 minutes later a guy walked in talking on his phone and they greeted him. I guess his money is more important than mine.
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October 2023 by Charles Ramos
Joshua and Ted were very professional and explained the new pump very well.Would highly recommend
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September 2023 by Brittny B
I love this place. Always friendly and can find any parts you need. Very helpful even if you need help installing something you thought you could do on your own. I have purchased my bed cover for my truck and installed it with no problem and the window covers. If you have a Jeep definitely check them out.
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July 2023 by Rich Man
My wife and I bought a brand new Tundra 9 years ago from a dealership in clarksville that already had a lift kit on it installed by this store. We liked it so much we brought it back in for an off-road front bumper. We have been pleased in all ways. Some of the same guys who installed it all still work there today. I call them from time to time and get info, specs, and advice on keeping everything going and in good shape when needed as I live in W Maine now with the truck and can no longer bring it in. David R. and DJ are extremely knowledgable and helpful. Hopefully I make it back in to this location someday!
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June 2023 by owen smith
I brought my brand new 2023 Silverado High Country in for a airlift rear suspension, leveling kit and wheel alignment and I noticed it was very strange when i arrived to pay my balance the salesman just handed me my paperwork and keys never offering to show me how the $2,600 system even worked I was told to read manuals, I dropped off my rental and returned to pick up my truck and noticed damage to my left rear quarter panel and I immediately showed the sales team the damage and I was basically told that brand new trucks come in with damage all the time and the damage was there already, and the salesman saw it upon drop off inspection with I know to be absolutely ? false. Will NEVER recommend this shop to anyone very BAD BUSINESS!!!
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June 2023 by Aaron
They gave me a time line and stuck to it. Very knowledgeable staff. Willing and able to help. Highly recommend
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June 2023 by Tracy Loftis
Jordan took excellent care of us! I love shopping at this store!
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June 2023 by Jennifer W.
Absolute worst customer service I've dealt with in a long time-and I'm a patient person. We went from having two parts in stock in able to pick up same day, two arriving at the store being met with one of the most rudest sales people I have ever encountered, and had not even a single care I'm assuming the manager was actually still willing to go look for the part I'm assuming it was him that we spoke with, but then, as I thought they were looking 15 minutes I stood there and got absolutely nothing but in that 15 minutes I heard him talk to two other customers that were just as rude, sarcastic and condescending. I wish there was another place that you were able to order these parts without having to go through the dealer and be able to get your hands on them locally .
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May 2023 by Thomas Hunter
I've been wanting to have work done to my Jeep (lift, bumper, wheels and tires) for years but didn't really know where to start. Jordan at the Nashville location was exceptional. He was knowledgeable, very responsive, and extremely patient with all of my specific requests. Once we landed on a plan, he worked me into the shop quickly, provided multiple updates along the way, and followed up once complete. In addition to Jordan, our experience with all other team members has been excellent (Ben - asst. manager) - I look forward to having any ongoing maintenance/work done here in the future. Time to take the top off and enjoy the summer - thanks guys!
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April 2023 by Matthew Royston
Bought wheels, Amp steps and a steering stabilizer for my f250. Jordon did a fantastic job as my salesman, and also as my contact for the installation. I had my parts installed in the shop. I also had a set of 37s balanced. David P in the 4WP shop will be my tire guy from here on out. Work was performed flawlessly and quickly. Overall a great experience. Would definitely recommend
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April 2023 by cameron martin
The shop is poorly run, management will lie to your face. They gave me an estimate of 2.5k to get an alignment done, their reasoning was that my entire front end needed to be rebuilt apparently. Big shock here, it did not. Their estimates are just a money grab. They tried to spring suprise fees on me twice. And the manager offered me a military discount on my next visit, but when I returned he said that’s now how he operates business. They took nearly 7 hours after I dropped my truck off to call me and say the truck just got done 30 mins ago. Little did they know I was eating across the street and watched my truck not move for over an hour. This place is poorly operated and I will not be coming back or sending anyone I know to this location. They are liars and just want your money.
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April 2023 by Matt T.
Bought a very expensive light bar here and paid for professional installation. They looked at vehicle and interior and talked about time to install and removing trim to run wires inside. Dropped vehicle off and got there to pick it up and they have ran the wires for light bar on the OUTSIDE up the windshield frame. Most redneck looking installation I've ever seen in my life. Never called or anything just did it. I would have never agreed to that. Of course they are closed for the day. I'll be calling tomorrow to get this straightened out or we can go to court.
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February 2023 by Bryan Wheat
Customer service is not very helpful but Jordan at the Nashville store was of great help! 10 minutes and he had all my questions answered!
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February 2023 by kevin cyr
Went into store to purchase parts. Parts didn't fit my vehicle. After I was told it would. I returned the parts the next business day. I got serious attitude from store manager. I suggest to skip this store. Unfriendly staff and they sell you the wrong items. First and last time I purchase from 4wd parts.
