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February 2024 by Noel Spicer
Brad, Rob, and the rest of the guys did an amazing job diagnosing and repairing the transmission on my Honda Ridgeline. Even through a major snowstorm that made parts delivery difficult they persevered and got me back on the road. It has been running great since!
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January 2024 by Ben Robinson
Reputable Company that stands behind their work!!! ⭐⭐⭐⭐⭐ Also!!! If not for their Good work... I would have been stranded in the Ice & Snow last week... It was them that suggested to go with beefyier Transmission
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January 2024 by Charles Parrish
great job on tranny rebuid
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January 2024 by Alan Thomas
One of the worst experiences I’ve ever had. Was told it would be ready on a certain day. I Came the next business day and told the part hadn’t arrived. My mistake for not calling ahead. Guy at place though was so rude. My check engine light has now come on and I really don’t want to go back there. The other thing that was so stupid in my opinion is that when I checked out they tell me there is a fee for debit or credit card. Who brings a $1,000 cash to pay for their repair.
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October 2023 by Danny Buckley
Jason and the AAMCO crew went above and beyond to make sure my transmission issues were fixed and were extremely accommodating. With scheduling vehicular pick up. Very transparent for all the work they were doing and great price. Also very communicative. I would highly recommend AAMCO
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October 2023 by J J
Very disappointed with my experience here. They were going to charge me 7-8 thousand dollars for a repair and I decided to get a second opinion. I ended up taking my car to a different repair shop and got it fixed for only 500 dollars. I bet they make the majority of their revenue on diagnostic fees since very few people can afford such outrageous fees.
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October 2023 by Robin M.
My car is a 2016 Nissan Versa Note SV. I went to this location for them to do Transmission Safeguard Service w/Pan Inspection. All the said they could do was change out the fluid due to metal shavings found in the pan.. On Friday 10/6 I went about 35 miles on the interstate, when I got off the interstate, I had big problems. I had to push the gas pedal all the way to the floor just to get the car to move. Finally it wouldn't move at all with stepping on the pedal & the engine light came on. I had to have it towed back to my house. I had a mechanic come to my house late friday afternoon to see why the check engine light was on & he said it didn't throw any codes After him checking my car, the light finally went off.he got under the car & told me that around the trans pan & the bolts, it is wet (he took pics). Since this is a CVT trans, I can't check the fluid level. Beacuse of all this, I had to get a rental car & will have to miss work tomorrow (Mon 10/9) due to having to get this before Wed (10/11) due to having to return the rental car, I can not afford to keep it any longer than that. Also, one thing I need to mention, when I was waiting on my car on Tues. & when the mechanic came out & told the guy at the counter that he would have to order the fluid & I remember the guy telling him to use what they had.My car at the time of service my car had 91,567 miles & the receipt shows they used conventional fluid & because of the mileage, shouldn't they have used synthetic?.And on the receipt, it shows "Mileage in 91,567 & mileage out 91,587. So did the mechanic take a 20 mile test drive? UPDATE 10/9/23..had my car towed to this location. Was told I couldn't get it in the time frame I needed. I told Rob that they needed to find out whats wrong & I wasn't paying. He stated "I'm not giving you anything fro free" I told him they needed to repair the work that was done & I wasn't paying He told me to put my car back on the tow truck & leave, he refused to work on my car
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October 2023 by David U.
Rob was extremely rude to my girlfriend and this place is very predatory and scammy. been here 3 times in the past two months. Won't be back
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September 2023 by Michael Mannarino
Took a Jeep there for some possible warranty issues with a used part that was installed previously. Jason at the counter was and has been absolutely fantastic to deal with. He alone would be a reason I continue to use this shop.Teo was incredibly helpful in explaining what the plan was.Good crew. Good AAMCO.Service: Transmission
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September 2023 by Ray McClendon
Jason and his crew took care of me. They tried options that wouldn't cost me as much first, and when we had to go the expensive route (replace transmission) they worked hard to get it done in the time he promised, even though things outside of his control was pushing him to delivering later. He was in good communication with me the whole time and I felt like he really cared. I will definitely go back here in the future when I need work done on my car.
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June 2023 by Angela Guzman
I am so grateful for Jason and his team. Not only were they upfront and honest with my repairs, they went the extra mile to communicate with my warranty company (Silverrock).The warranty company initially sent a faulty transmission to Aamco and instead of just installing the replacement, Jason and his team called the warranty company and advocated for a better replacement. Throughout the process, Jason kept me updated. He equipped me with the information necessary to have productive conversations with Silverrock, so the issue could be resolved on the claims/warranty side.My family and I were in the process of moving, and Aamco worked tirelessly to make sure we had our car in time for our move. I highly recommend this Aamco location. Not only are they honest and professional, they make sure their customers are safe and satisfied with their work. Jason and his team are amazing!
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May 2023 by Matt Taylor
I was visiting Nashville from Michigan when I experienced transmission problems. I had my vehicle towed here and spoke to Jason. He was honest, sincere, and went above and beyond my expectations. Due to logistics and timing, I was unable to have them do the actual repair, but the customer service was great. If I didn't have to return home so soon, or if I was a local, I would have had them complete the work. Thanks again Jason.Service: Transmission
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May 2023 by David Lytle
Thanks for a great job on our2017 Acadia . Brad and Jason were great to deal with . Thanks again our car drives better than everService: Transmission
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April 2023 by Zachary Downey
UPDATE for Brad: The response you sent is a bold faced lie, and I would be happy to point them out for future customers so they do not waste money with your service. This is just being responded to now, because I was not notified of your comment on this post 3 weeks ago.1. You did not contact the warranty company, I did, since you did not know the name of the warranty company. Even after I hand wrote the information for said warranty for you not to even contact.2. If there was a lift inspection, why was my muffler and exhaust system not inspected for leaks? The muffler fell off less than one week later due to rust deterioration that surely would have been seen on a lift inspection.3. I was not told any information regarding the horn until the second phone call, when your associate Brad became hostile when I asked for proof of what was actually inspected.4. The bill was waived when Brad told me "how about instead of the $120, you pick your car up and never bring it back here again?" To which I happily agreed based on his outright lying and terrible attitude.5. I was not given a bill to be paid, based on Brad's reaction when I asked him to tell me what was actually inspected.You had the opportunity to make this right, and instead accused customer of lying on a public forum. Terrific business.Original Post:I drive a 2014 Subaru Impreza, and the clutch was replaced in September 2022 by this AAMCO. The car started driving abnormally, so I brought it back to this AAMCO. I asked to have the clutch, the horn, and total car inspected per my warranty and dropped it off on March 30. I have the ProGuard Warranty that was purchased with the car.Brad called me to let me know the clutch was fine, but that the transmission differentials should be serviced and that I would be looking at about a $450 maintenance job. I asked if he could run that by the warranty company to see if they would cover it, and he shortly after told me that they would not. When I informed him that I would not do the service today, he told me the inspection fee (for the test drive they took) would be $125 plus tax.I called him back after a few minutes and asked what was actually inspected. He did not know the terms of my warranty and what items would be covered, so they were clearly not inspected. He also didn't mention my horn at all. I told him I. don't understand paying $125 when none of the things I requested were inspected. Brad then told me that he didn't have the terms of my warranty and how could he look at it, to which I replied that I left the website information and my tier of coverage, where he can see all items that are covered outlined. I told Brad he was giving me excuses today and if he needed that information yesterday he should have said something. Brad then told me he would wipe the bill clean and that I was no longer welcome back at his AAMCO, as if after this experience I would go back to his shop anyway. I brought this car back as a repeat customer, and I am pretty disappointed in the experience.I have no intentions of bringing my business back to this location, or referring any other customers to this business.Services: Transmission
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April 2023 by Victor Miller
Didn’t even look at my car. Told me there was nothing at all wrong with it yet when I took it to another shop right after, they found several things. Plus dude has a bad attitude and really shouldn’t tell his customers that he’s not concerned with cars that have warranties and that he will get to them last. Do not recommend. Just saying.
