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August 2023 by Cristalynne Dupree
Great customer service experience.
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August 2023 by Elizabeth Herseth
I pay my rent every month. All of a sudden, they changed all the doors. I get this is needed maintenance, but affected units weren’t warned. I needed to get in to my unit yesterday but it was after closing, so I went again today. I got there to deal with this a half hour before closing and their office is closed. Super annoyed, I do not recommend.
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August 2023 by Jewelz Sawyers
Wonderful!!! Friendly staff and understanding that situation happens in life and priorities that they will help you out as long as you be honest and Real and don't lie to them and they will work with you.
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August 2023 by Nertysia Anderson
The service here was remarkable. I definitely advise y’all to come to this location. She was so nice and helpful
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June 2023 by Carter Turcios
Rented twice from the location. Trucks are well maintenance; and the lady at the desk is always nice and respectful!
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May 2023 by Honest Soul
Fraud the lady at the counter tried to hit my card for over $300 they never answer the phone I will be pressing charges
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April 2023 by A Turner (100%Facts)
This place is a scam !!! I returned my truck same day they keep trying to charge my card almost a month later stating I had the truck a week !! They lady in the office always locks the gate so you can’t speak to anyone !!! Don’t rent a uhaul from here they are lazy and will hit your card weeks laterUPDATE # 3/31/2023 AND I DID HAVE ACCOUNT EVEN UHAUL CALLED THIS LOCATION TO CHECK ON THIS MATTER AND YOU STATED YOU WOULD LOOK AT THE CAMERAS !! AND TILL THS DAY YALL STILL HAVENT UPDATED NOR RETURNED A RESOLUTION ON THIS MATTER AND I STILL HAVE BILLS
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April 2023 by Morgan DeNote (100%Facts)
This place is a scam !!! I returned my truck same day they keep trying to charge my card almost a month later stating I had the truck a week !! They lady in the office always locks the gate so you can’t speak to anyone !!! Don’t rent a uhaul from here they are lazy and will hit your card weeks laterUPDATE # 3/31/2023 AND I DID HAVE ACCOUNT EVEN UHAUL CALLED THIS LOCATION TO CHECK ON THIS MATTER AND YOU STATED YOU WOULD LOOK AT THE CAMERAS !! AND TILL THS DAY YALL STILL HAVENT UPDATED NOR RETURNED A RESOLUTION ON THIS MATTER AND I STILL HAVE BILLS
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November 2022 by Christy Duke
This place isn't bad at all. There large storage spaces are worth the money, they are very spacious!
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September 2022 by Charles Flowers
Currently, I am a tenet with Abbott self storage and been one for over a year and half. I am very disappointed about the lack of customer services and anyone at the office to help. Over the last month I have called , email , and left voice messages for someone to call me about my storage bill increase. No one has called or emailed me back. In addition, there was an emergency issue at one the houses. I needed my contractor to get into my storage room for some much needed supplies. Again, no one was at the office to help. I called the customer service agents at the national office to seek help. They were unable to help or understand why the facility was not open at the designated times. I am not recommending this place to anyone! When there is an emergency Abbott is not responsive! I am planning to close my storage rooms and relocate my supplies elsewhere!
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May 2022 by Mona Yaeger
Monica was great to work with. She showed the unit I was going to rent to make sure it would work. She explained everything very well.
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December 2021 by A R
Justin is great to work with.
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September 2021 by Rhonda S
I rented a unit from Abbott Storage while waiting for the completion of my new home. I never had any complaints. Ms. Monica was very professional and pleasant. Thanks ?
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September 2021 by Andre Ray
I've been here for over 13 years no complaints! Been threw all the floods in Nashville sits slightly on a hill never had any damages!
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January 2021 by Jorge Lopez
Great customer service. Monica was very thorough and helpful in finding me the right unit for my needs. The unit itself was very clean and easy to get to. Would recommended to anyone looking for a safe storage facility with a friendly staff.
