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February 2024 by Pure Simpson
I have been here before rooms were nice clean. But on this particular stay bathroom was filthy. Women at front desk that works nights is just simply rude for no reason. Asked if I could have another room due to it not being cleaned was told no “fully booked” but on website rooms are available. Asked for something to clean with since I was denied a new room was told there were no cleaning supplies so odd. I just wanted to have somewhere to take a shower for the night. But with it being so yucky I am unable to do that. So me getting this hotel was pointless. Was told I would get banned for “complaining” but definitely wasn’t trying to was just voicing a clear issue with room. Either need better housekeeping or another front desk representative that can handle problems appropriately. Wouldn’t recommend price definitely worth it but you can find something better for this same price.
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February 2024 by Tommy
NOPE...???
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January 2024 by Carlos Rodriguez
Expensive hotel for the little it offers. dirty, old, small and they lie saying they give
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January 2024 by Isaiah Williams
I first got here dude telling me I booked a smoking room I was like no I didn't he was like it says it right here though on the computer I said man I don't got to lie I pull up on email it says non smoking so I get in room everything was partly okay til I go out the room too grab some stuff which I already brought one bag up so I go out to grab a few more things come back card not working so I go down stairs and it's snowing to get another card they give me another I do this like 3 times and it's snowing and I just drove like 10 hrs so finally he decided to come check it out he can't get it too work so he calls other guy he walking him thru steps while on phone so finally after a hr we finally get door open so I've been had heater going the whole time and I'm sitting on sofa like it's not getting warm in here I thought of moving the bed just playing around talking to my girl on phone I grabbed box bed at bottom automatically I smelt piss like horrible like this need to be on side of road so I got on floor started smelling and it just smells like piss coming thru floors if I had to do over again I would sleep in car in a snow storm cause for this price is ridiculous this should be a 20 dollar night hotel and 20 might be too muchRooms: PissyWalkability: Gas station across streetFood & drinks: Breakfast coffee and muffins lol a smokers breakfast a non menthol cowboy smoker at that and I don't smoke cigarettes
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December 2023 by Hank Brown
This is not a bad hotel for the price. However, The lady at the front desk (night shift) is very rude, she treats you as if you’ve done something personally to her! I went out to the vending machine so grab a soda and lock myself out of the room. When I received a new key it didn’t work. I went back to get it fixed and there was a big problem. I was instructed that I’m NOT supposed to leave the hotel once in, because it’s “winter” and that’s why the new key Isn’t working. I was also told that I won’t be able to purchase another room in the future because of this. (I) didn’t plan on the 2nd key not working so I apologized to her for the inconvenience (even though that’s what she should have been doing to me) and she just walked away. Look, I spend money here. How am I supposed to know that I can’t leave the room once I enter? Most hotels you are able to go as you please.
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November 2023 by caz Mizz
This room served a purpose as the only room we could get as the CMAs were on. The beds were comfortable and linen clean, and the bathroom was spotless.However, the carpets were gross, and the doors had massive dents in them.Rooms: We stayed here so we could visit the honky tonk highway, which was about a $30 cab ride away. There is a macdonalds at the end of the street, Taco Bell, as well as the subway, and a gas station
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October 2023 by Kay McNally
Horrid experience! The toilet wouldn't flush the paper at all and barely flushed urine. The female that works the front office was ignorant and disrespectful, she expected us to plunge the toilet but then stated that she didn't have a plunger. We ended up leaving not even 3 hours after checking in. The sheets on 2 of the beds looked like they had not been changed one had a mark on it that you might see on the back of someone's dirty underwear (skid mark).They say they have security however the people that loitered on the stairs and wandered around were definitely not doing some sketchy stuff. If you're looking for drug deals and to get robbed this is the place for you.Disclaimer: I am from a bad neighborhood and a block that has drug dealers and this place made me uncomfortable between the unsanitary environment and unsavory characters.Noteworthy details: Dirty, rude, unsafe.
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October 2023 by Mike Carter
I've stayed at America's Best Value Inns before but if I were them I'd take my name off this place. I had to troubleshoot and wire up the cable box myself when I checked in. Room was sorta clean but in pretty bad shape. Bed was comfortable but that's the only positive thing I can say.
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October 2023 by Sarah Gearlds
Rooms not stocked properly, and covers stink. Also Wrong part of town to be in. Definitely not family friendly. Also bring your own toilet paper cause when you run out your not getting anymore. Asked front desk for some and she gave me a half of a roll and told me to wait for housekeeping, which never came. So NO I don't recommend anyone staying here
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August 2023 by Karen Chambers
I cannot express to whomever is looking at this place to stay for even 10 seconds, please do not.My work sometimes books my out of town stays for me. This happen to be one of those times. It was on a Friday and after hours, I had zero choice but to try to make the best of it.First thing, when you turn off the interstate onto the road there were several panhandlers. Signs and all. Then not far like 100 ft you see the motel on the right, it has a chain link fence all the way around it. Suspicious?!?I checked in and was greeted nicely. He let me get a room close to the office and he let me see my room first. I was in an almost no choice situation. I was scared instantly with all the people sitting around watching you.I carry protection is the only way, I even considered it.I carried everything important out of my car in my room with me. When I got in the room. Old run down nasty stinky room. I spread out my own linens so I could lay someplace. I pushed the furniture I could up against the door and laid with my protection by my side and as soon as light broke that morning I was gone. If I had to do it over again, I would have not given in.Please do not risk your life or your health. It. Should be bulldozed over and out up a motel.Safety: There is no safety u less you carry.
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August 2023 by Jase Thole
I cannot recommend against staying here more. The red flags started immediately when I never received a confirmation email regarding my stay. I called and made sure that my reservation was confirmed and was greeted with the rudest woman on the phone telling me I had to wait until the day of arrival to check. Upon arrival, we were told that they did not have any rooms with two beds and we would have to accept a one bed or go elsewhere and that they don't mind losing our business because someone else will take the room eventually. We opted to take the seemingly only option and walked into a room that was occupied by two (n@k3d) people who screamed when I opened the door. I went back and demanded a refund because of the incident. The manager did not believe me and he had to go check for himself. Then when he realized he messed up, his idea to fix the situation was to offer us a room with two beds (what we originally booked and were told were sold out). So not only did we receive the most unprofessional customer service, we were also LIED to about the availability of the room we booked. I am assuming they just wanted to take advantage of us given our younger age. DO NOT STAY HERE the Red Roof Inn next door is perfectly fine at the same price.
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August 2023 by ekaj74
hotel was in sketchy area. people sitting on one of the stair case entrances eating and didn't want to move to let me walk down stairs.room cons: sink was missing handle, bathroom didn't have working light, and the shower curtain had a 8-inch diameter ripped hole in the middle of it.room pros: bed was comfy, air conditioner unit was cold, and staff was friendly and attentive.
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August 2023 by Amy W
Agree with the exact same issues as other reviewers. I never leave comments -but one event in particular that occurred warrants notice. Yes, dirty, no handle on faucet, curtains ripped, environment feels unsafe, floor carpet was soiled (suspicious liquid/fluid)but worst.. my son woke up with a bed bug attached to his finger with blood dripping. We bolted at 1:30am and it was $280 (but Nashville was busy limited choices)
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July 2023 by Kimberly oberheim
When we walked into the room 160 there was mold on both bed frame the bed frames was falling apart felt like if you moved it wrong it was going to fully break we lifted up the beds there was yellow stains everywhere. There was no tissues and only one towel. The beds were ripped the list goes on etc... We have stayed at alot.of hotels but this hotel room was the worst one ever.
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June 2023 by Jani Suni
Just Horrible!! Reception personnel barely even say anything, you dont feel welcome at all, there is cockroaches on the floor, blood stains on the shower courtains, only some doritos coocies or somerhing like that as a breakfast if even that, homeless people outside, door that looks like its been broken a few times. Sorry but never ever again!
