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March 2024 by TRS
Atlas is the best! The convenience of having numerous shops and restaurants within walking distance made Atlas truly enjoyable. However, what truly stood out to me was the exceptional service provided by the professional manager, Brandon. His dedication to ensuring the residents' needs were met promptly and with a smile was truly commendable. From resolving maintenance issues to organizing community events, Brandon's positive attitude and commitment to excellence truly made a difference in creating a welcoming environment for all residents. I highly recommend Atlas to anyone looking for a place to call home with top-notch management and a fantastic location.
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February 2024 by Kelly Hughes
Nice complex in a great location! Best part is the management team. The staff - namely Brandon and Rylan - are so friendly, helpful, and quick to take action with any concerns or requests!
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February 2024 by Hannah Brookover
I have been living at Atlas for the past 10 months and have loved it. The location is great. Management is timely and available to help. Rylan works extremely hard and is always around to help or just to say hello! The staff is always friendly. Lisa also does a fantastic job at the apartment and works hard to keep everything clean. All the hard work doesn’t go unnoticed! Thank you Rylan and Lisa!
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December 2023 by Ruth Evans
GUESTS BEWARE!!!! I cannot with this place. We were helping a family member move in and while we trying to find parking, we had workers tell us to park in the Atlas Retail Lot. Which fyi, they were very rude during the interaction to a simple question of “ Is this guest parking for the apartment?” We later registered as guests on the Atlas Guest Parking System and were given permit. Fast forward later that night and as we are leaving we find that our car was BOOTED by nashvillebooting. So I guess the complex doesn’t check their system and just boots anyone they want, I guess. Super frustrating after moving into the place and trying to enjoy our night with family. Suggest the complex either gets their system figured out or have a place for guests cause the amount the MONEY ($100 fee to take the boot off) and TIME we had to get our car back after following THEIR rules is enough for me to write this review so others won’t have to experience this awful situation with their loved ones.
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November 2023 by Andrew McCoig
I moved into Atlas in July and the experience has been amazing. This is my first apartment in the area and things have been great thus far Brandon was extremely helpful in moving in and dealing with any situations I have had. Rylan the head of Maintenace is hands down the best! I had a small leak, and he took care of it immediately upon us talking about it, the service and friendliness here is unmatched. Rylan even scheduled a cleaning for my apartment due to the inconvenience. I would recommend this to anyone looking to move to the area!
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November 2023 by Ilana Soumekhian
I really am not one to write negative reviews but I have never had such a frustrating, exhausting, and stressful apartment experience than living at the Atlas. I wish I had seen a more honest review before I moved in here and hope this helps someone make a more informed apartment decision in the future.Response to Atlas’s reply: No one else has hurt me but this apartment experience. I wasn’t going to give context but I am happy to!1. We were placed in a construction facing apartment where we were woken up between 3 - 5 AM six days a week to construction coming from behind the Atlas (out of their control) with no warning or price reduction. We really didn’t get a full nights sleep for almost 12 months straight.2. Every issue we had with this apartment (our floors cracking and kicking up dust every day), a shower head that broke off, or random water shut offs nearly once a month or every other month was met with a little to no response, a response where somehow we were blamed for not taking action sooner, or disorganized response between employees.3. The garage door took nearly 4 months to be replaced and when we asked about this we were told “other apartment buildings have it worse.”I have so much empathy for customer facing roles and really try to give anyone the benefit of the doubt. I am not trying to lash out or be cruel but I wish I had read a review like this before I moved in.
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September 2023 by Tessa Glod
I moved into the Atlas in june and absolutely love it!! Brandon was such a big help in the application and move in process. I have had no complaints since moving in. The building is very clean and quiet and the staff is so nice. Would recommend to anyone looking to live in Germantown!!
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September 2023 by Shane Pruskowski
Gianna,Brandon,Rylan and Lisa are some of the most amazing and caring people to work with. They always have a smile on their faces. Top notch staff and property
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September 2023 by Jodie Ventura
Great experience helping our son move in! Outstanding customer service by Rylan, Gianna and Brandon! Everyone was extremely nice and very helpful and apartment was very clean!
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August 2023 by Melissa Schenkel
Absolutely love living here! The staff is so friendly and attentive. Rylan is always hard at work but makes sure to stop and say hello every time.
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August 2023 by Tim Barber
Was a great experience moving in , Brandon made us feel very welcome and right at home. The whole process was easy and we love our apartment!
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August 2023 by Gianna Lepkofker
Atlas has exceed my expectations. I’m so happy here. Thank you Brandon for assisting me in the process. He is awesome!
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August 2023 by Krista V
I set up a tour and no one showed up to give the tour. I called and emailed to ask about another time, and never received a response. (Literally, it’s been several months.) This place has great reviews and I was considering living here, but since it was impossible to actually view the place or to get a response, that said enough.
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May 2023 by Han
I love the location. So close to so many great restaurants and bars. The staff has been amazing so far. I would highly recommend. How can you go wrong being right across from Christie Cookies!Malcolm
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September 2022 by Rachel Napolitano
My husband and I lived in Atlas for the past year and absolutely LOVED it. We only moved out because we are growing our family. The management team is the best. Cory, the leasing manager, is so kind and helpful. Rylan, the maintenance worker, is very quick and efficient. Atlas truly has the best location in Germantown. It is a smaller and quiet complex which we loved. There really isn't a bad thing to say about it. It is the best place to call home if you are moving to Germantown!
