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July 2024 by Neuza Corrêa
The salesman was very kind, his name is Blake. My friend and I were just came from Brasil looking for a good internet and phone calls services, he gave us total support and explained everything for us with much care and attention. I'm very happy!
Tks a lot to Blake from Franklin AT&T store.
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July 2024 by James Berry
Everything and everyone was Great. Nice experience.
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July 2024 by Annette Smith
The young man that helped me was very nice greeted me at the door helped me with all my needs. Got me set up fast with my new iPad. Now that's great customer service. I don't remember his name but he was spanish.
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July 2024 by Teresa Waters
I am blown away by the hospitality and kindness that was shown to me by the representative named Jonathan Ford. He was very professional, very kind and very knowledgeable. He did not take hours and hours explaining things like some sales associates do. I definitely recommend him to my family and friends thank you thank you thank you.
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July 2024 by Stacy
Helpful employees. Bit don't expect help with DirectTV.
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July 2024 by Doris Barnett
I went in on Friday and was immediately greeted. Unfortunately, with the vague informationIhad, the two was unable to help with all of the issue I came in to resolve. When we came back, with information, again immediately greeted. There was no wait and the rep was able to immediately resolve the issue.
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July 2024 by Susan Jones
Very knowledgeable, very nice. Had to replace my phone due to carelessness on my part.
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July 2024 by Dave Marlar
My daughter and I went to find a new phone for myself. Lucas took care of everything. He went above and beyond. He is very friendly, knowledgeable and made the process very easy. He made it happen with no issues. We need more people like him for customer service everywhere. Excellent job Lucas! Appreciate ya ?
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June 2024 by Carolyn
Extremely impressed with my visit to the at&t store in Madison, Tn on Monday. I needed a new phone. I had my new phone complete with info transfered from old phone and out the door in less that 30 minutes.
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June 2024 by Joe Adams
Good service, quickly.
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May 2024 by Stephen McDonald
My instore customer service rep, was amazing, and knowledgeable, and friendly, got me up and running in 10 to 15 minutes. Would definitely work with him again.
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May 2024 by Karen Gardner
Bobby the manager! He was understanding, kind, quick, and efficient.
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May 2024 by Ricky Gardner
Bobby was so helpful! We walked in to the store and were greeted right away. After I explained the problem, he was quick to get it resolved. Best experience we've had with ATT in a while!
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May 2024 by Michael Howse
I visited this location to shut down my late father's cellphone. They were understanding, kind and helpful.
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May 2024 by Joshua
Overcharging
