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January 2024 by Skylar Degalliford
I have been going to avians and exotics for well over a year now. Dr. Ray is well educated and extremely friendly. My bearded dragon had an infection and Dr. Ray,Lucas,and Alana have helped so very much in treating her and getting her on the road to recovery. Dr. Ray and Lucas have worked with my rough work schedule,and come in on off days just to get my girl her medicine refills. If that doesn’t say enough about them and how much they care I don’t know what to tell you! Your exotic friend will be treated with the upmost care when choosing these Amazing people to help them out, and nothing less. Me and Izzy Both thank you all!
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January 2024 by Glenda Doner
My youngest, M, has a snake that got upper respiratory infection and needed a four-week course of treatments. Over those four weeks I witnessed Dr Ray interact with pets and parents. She is very comfortable with both and she takes time to explain how to care for your pet.
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January 2024 by Flip Cooper
Wonderful place. Highly recommend.
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October 2023 by Shelley Brinegar
Will never go anywhere else. Absolutely loved each person we were in contact with. Being new to birds, we had alot of questions and probably a little over worried and all that was put to ease. Wish they seen people.
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October 2023 by Caitlyn Corwin
Started taking my tortoises here recently. Everyone is very friendly and knowledgeable. Highly recommend for anyone looking for a great exotics vet!
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October 2023 by Dannie Bradberry
Was really looking forward to going here as I live extremely close and have heard amazing things , but they don’t see chickens ! I guess it’s for exotic “companion” animals but she is my pet. Sad
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July 2023 by Victoria dowell
Dr Ray and her staff are awesome. I am traveling from Florida with my pet parakeet Minka, she has to have a procedure done every month. Dr Ray wanted Minka’s recorded before she would take her and I appreciate that very much. Dr. Ray took us in and gave us the best loving care. She is soft spoken and so gentle. She explains everything and even shows you what you need to know. I could go on and on how fabulous she is. I wish she was every veterinarian I will need to see on my travel. I prayed for someone like her, and will continue to do so on our journey. Her staff Raven and Lucas are awesome they took care of all my needs and appointments and records that needed to be forward to the next Doctor. Dr Ray cares for her patients really cares. Thank you for helping me and making Minka feel better.??
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June 2023 by Biddy vandal (ocoi)
It did take a little while to get an appt. But staff are patient, professional, and caring. The Veterinarian here was helpful and explained my pets health needs in a clear and understanding way
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May 2023 by Nate Jenkins
Been trying to call and make an appointment almost everyday for the last week. Ended up having to book an appointment with a different avian specialist that’s much further away. I would really like to try this place but they apparently don’t want make appointments.
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April 2023 by kristin lee
Never Ever Ever Ever stop by this place without calling!!! I was treated extremely rude for stoping in to get a refill of medicine for my dove around lunch time. They've always been fairly nice up until today so I'm giving them a 2 rating because of the way I was treated.
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April 2023 by Josie Blaser
Very nice office. Dr. Graham was very through, professional, and personable. Would highly recommend her.
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March 2023 by KimSie13
Called several times and left messages, also emailed never even received a response. I honestly can’t vouch for their services once you actually talk to them but the lack of ability to take calls seems like a big issue if you’re a vets office. I got lucky and found a wonderful office willing to help me and my baby in another state but if you have an emergency don’t call these people during open hours or bother to email. You won’t get a reply. I guess after 10 years in business they can’t be bothered
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February 2023 by Dania Tawater
I have been calling for 5 days and no one answered the phone. Left messages and phone number. No one has called back yet. Also sent an email and still no response. The vet may be good but how would you know. Their customer service is horrible.
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January 2023 by Brigitte Ballard
Had an emergency with my 2 year old bearded dragon. We have been coming to this vet for 2 years! I have their membership that includes after hour critical care, however, no one was answering. I called at least 20 times from 11-2:10. Their lunch is only posted on their door so you have to drive all the way out there to find out their break is from 12-2. I put her in the car and made the 35 min drive only to find out they weren't open for another hour. I knew my beardy didn't have much time so I found a different vet, they answered immediately. THANK GOD! I told them the situation and they advised me to come in as soon as possible. We jumped in the car and they took her back right when we walked in, and mind you, I have NEVER been there before. Turns out an egg yolk ruptured, caused and infection, and if not treated immediately, would be fatal. WHY IS A VET CLOSED FROM 4 on a Friday to MONDAY....When there are only a few exotic vets in the city??? I do not recommend this place for any reptile. If it wasn't for Belle Forest my bearded dragon would not be here today!!! Also…they charge way more than other vets do! DO NOT USE THIS VET!
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November 2022 by T.M Mschak
Dr. Ray and her staff are outstanding!!! She takes the time to explain and listen to you. I'm a beginner reptile mom and she took the time to educate and instruct me on any questions I had. I'll continue to use her for our exotic pets. Hands down one of the best vets I've ever been to.
