Big Time Boots is a store with a ton of options and really cute selections, including boots and hats. The staff is really helpful, awesome, informative, and personable. They are experts and savants who spend a lot of time with customers, guiding them and helping them decide on the perfect hat or pair of boots. They provide excellent service, from finding the right item to explaining proper care and cleaning. Customers describe having an absolute blast, feeling that the staff are virtuosos in fitting, and highly recommend the place. The store is praised for its very good quality items and for finally coming through for customers after visits to other stores. The experience is noted as a journey with captivating help, leaving customers with a surge of confidence in their perfect find.
My sister, mom and I had an absolute blast here. We were waited on by Peyton. He spent a lot of time with us and helped us decide which hat was best for us. He is very personable and we had a great time talking with him. Thanks Peyton. Keep up the good work.
May 2024
Bought a hat and had it custom shaped. Awesome experience and great customer service. Thanks fellas!
May 2024
Really helpful and store had a ton of options. Peyton was awesome and informative and helped me with branding my hat and giving me information for cleaning. Joe was also really helpful.