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August 2023 by Melvin Fowler
Great Prices
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July 2023 by Robert Starnes
Every year it seems that Boost is getting worse and worse. The cost keeps rising and the phones are getting even worse than that. The last phone my wife had wasn't working right and she was told to take it out and break it or they couldn't fix it. My Newest Motorola stylus pen phone was working as far as Google and facebook but when making or receiving calls it fades out or hangs up. Even though I am paying insurance they say they no longer fix or replace them and I will have to mail it off for a couple of weeks and they will set it up (for a charge, of course) for me. I am and artist and will be without work if I don't have an active phone. I decided I will soon be switching to a real phone service plan to keep the phone that works and unlock it to use for the future phone company and was told that it takes twelve months to unlock a boost phone, so I had to buy two new phones from other phone company. And last, but not least, I tried to get the service turned off and was told that I will have to call the company to close the account - they only activate them... for a fee.
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March 2022 by Rob Starnes
Always easy transaction especially if you are transferring your account from an agency in another town or state. Need copy of documents they will go the extra mile. Office opened through the week and is friendly with a smile the hundredth time as it was the first. And the rates can't be beat so far.
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December 2021 by Recovery Specialist
I've been with Boost Mobile since 2005 I must like it but I know you know I wouldn't be with anybody else
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November 2021 by Steven Beck
Great place to get a great phone at a great price.
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July 2021 by Shakerra Shelton
I think the guy's name was Heider.? He was really nice and knowledgeable.
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July 2021 by Christy LYNN Mcgaw
The best customer service I have ever received. I wish I had gotten his name. He is s big plus to the boost mobile company! The store is in Madison Square in Madison Tennesse.
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June 2021 by Dave Bailey
I went to upgrade to 5G. Thought that I would have to install myself, but the representative installed it for me. Good job!
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April 2021 by Larb Karr
I came into a packed store, and honestly I can't blame it, the staff here is exceptional, quick, understanding, bilingual, and some of the best customer service I have ever received in my years as a customer. We waited patiently for over an hour (very busy store 15+ customers) I was constantly reassured and accommodated throughout the wait process. I felt understood in every question I had and very quickly was moved throughout the process at almost blinding (albeit still able to understand) speed and even though I was hungry and tired from my day I walked out of the store feeling oddly rejuvenated, a feeling that honestly is priceless. Heider was taking care of me and this gentlemen is someone I that if I knew any better I would try to steal for my own business, this man is a moneymaker. I hope that he gets the recognition he deserves. Exceptional and beyond fair prices.
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March 2021 by Trey Nicholson
No respect and no service. He continually let people cut in the line and then closed earlier than the sign said they were suppose to!
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March 2021 by Adam Hardesty
I came into a packed store, and honestly I can't blame it, the staff here is exceptional, quick, understanding, bilingual, and some of the best customer service I have ever received in my years as a customer. We waited patiently for over an hour (very busy store 15+ customers) I was constantly reassured and accommodated throughout the wait process. I felt understood in every question I had and very quickly was moved throughout the process at almost blinding (albeit still able to understand) speed and even though I was hungry and tired from my day I walked out of the store feeling oddly rejuvenated, a feeling that honestly is priceless. Heider was taking care of me and this gentlemen is someone I that if I knew any better I would try to steal for my own business, this man is a moneymaker. I hope that he gets the recognition he deserves. Exceptional and beyond fair prices.
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December 2020 by Deb Claytor
Love ?. HATER
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November 2020 by Jenny Lewis
Manny took great care of us here today! If I need help, this is the store I always come to.
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October 2020 by Christy Wordlaw
Heider was most helpful with getting me a new set everything up 0n my phone. I've been woth boost for a few years. The employees are very helpful in any way you. They do amazing job.
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October 2020 by trici girl
There is one person and only one person u want to deal with at this str.Believe his name is Heimer,Hes Spanish,I know he's gorgeous & very kind and helpful.everyone else that wrks there aren't as nice or helpful or even act like they wanna help u.
