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January 2024 by Agent007
Oprymills customer service terrible. Three or four workers. No one greets. Ask to help. I'll spend my money somewhere else .
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January 2024 by Courtney Bell
Love my boots. Second pair at this location. First visit great service second left much to be desired. The cashier did not even speak to me. I had to actually say, "I am ready to check out". He seemed to be more concerned about the other women checking out in a totally different line. He talked to her the entire time I was checking out.
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January 2024 by George Soliman
Nice good quality merchandise
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January 2024 by Sara
Absolutely terrific and super friendly service! Right away, they were SO KIND to take the time to reshape the crown of my hat that had been squashed, to the shape it was supposed to be!!! That was such an exciting thing to watch. He even taught me about what types of felts are best, and how to best rest my hat in the future. He was so friendly and didn't make me feel like a newbie. They also helped me with my request that I was a little embarrassed about--to find cowgirl boots that fit my very plus-sized calves. I really found some and couldn't believe it! I was blown away and ultimately fell in love with them, they were made for me! An all-around wonderful experience, and I can't recommend it enough!
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January 2024 by Cassipea
Best boot store around ☝?
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January 2024 by Alison M.
This is a nice store right on Broadway in the thick of everything. It's very large and loaded with some high quality cowboy boots for both men and women as well as some really nice jeans and cowboy clothing. I had a good time browsing the t-shirts, jeans and belts. Hubs found a nice shirt he liked and I found a beautiful rhinestone belt for $50. Very unique, it'll be fun to add to an outfit at the right time at home.
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December 2023 by Molly R.
Stunning boots, great quality. If you want a hands on approach from workers while choosing/sizing boots this may not be your place. They let you browse the boots/try one but the workers tend to be out numbered and can't really assist customers. Boots are pricey, but you're paying for the quality and the unique styles they offer. If you're in the search for boots in Nashville I highly recommend stopping in and browsing boot barn!
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November 2023 by Big Dave
Quality products, but some seriously horrendous customer service. I have not seen that kinda "get-it-yourself laziness" in my life. They'd rather hang out and chat with each other, then help us find hats & boots. Went to Boot Country instead, and bought 8 pairs of boots. Y'all need to wise up and treat people right.
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November 2023 by Scott Puccinelli
Boot Barn on Broadway in Nashville is a Western wear haven that caters to both men and women, with separate sections that offer a diverse range of high-quality boots. The store's layout is well-organized, ensuring that shoppers can easily explore the selection on either side.One of the standout features of Boot Barn is the extensive collection of boots. From classic cowboy boots to trendy, fashion-forward options, there's something for everyone. The high-quality of the boots is immediately apparent, showcasing the store's commitment to offering premium Western footwear. Whether you're a seasoned boot aficionado or a first-time buyer, Boot Barn's selection is bound to impress.While the prices here might be a bit higher than what you'd find at some other retailers, they aren't exorbitant. Considering the quality of the merchandise, the prices are reasonable and in line with the market. You truly get what you pay for in terms of craftsmanship and durability.What sets Boot Barn apart is the exceptional variety and choice it provides. With an array of brands, styles, and sizes, it's the go-to place for boot enthusiasts in Music City. The staff is knowledgeable and friendly, always ready to assist with sizing or style recommendations.Boot Barn on Broadway in Nashville is a must-visit for those in search of high-quality Western boots. While it might not be the most budget-friendly option, the superb selection, excellent service, and the chance to own a pair of top-notch boots make it worth the visit for anyone who appreciates Western fashion.
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November 2023 by Kandoo Ooo
Amazing boots. Great selection, store had great atmosphere and was clean and well organized.
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September 2023 by Philip I.
I ordered the wrong size boots and immediately emailed customer service asking them to change the size. 5 hours later I received an email back from them saying "they've already shipped." Customer service 0 stars. I'll be retuning my order and not exchanging it.
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September 2023 by Anti Establishment
Thomas helped me to pick the right cowboy hat. Boot barn has affordable prices, friendly service, and a large selection of quality products. Lastly I would like to add Thomas deserves a promotion. He is a great employee at boot barn and serves the company well.
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September 2023 by Staysy Gonzalez
We went to this store it was still 10 minutes till closing time. When an older male chased my cousin and me down he repeatedly told us we needed to leave the store. After we repeatedly told him we were walking to the register to pay. There was still multiple customers in the store. It seemed we were the only ones being demanded to leave. Very rude customer service.
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August 2023 by Dean H.
A Nashville staple for all the bachelorette's and bridal parties. Located in the heart of downtown on Broadway (of course) it's worth a walk-through even if you're not into cowboy boots.
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August 2023 by Juliana Olubunmi Onaiyekan
Got me my first boots here and some jewelry.At the time it was busy with lots of people and the few staff available were swamped so I had to do some stretching to get to stuff myself.Boots are reasonably priced and good quality.They also have a good discount system for first responders including nurses. You also get a discount towards your next buy/visit.So, it was a great experience.