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January 2024 by John Cavin
Not a restaurant. do not try to eat here. This is a corporate office only! No food served.
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October 2023 by Mary Beveridge
Corporate should contact meI was an employee and can explain what is going onIt’s basically lies, discrimination, and bad
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August 2023 by Karen Rose
Parking: Parking is great foods terrible
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August 2023 by Ionna Jackson
If you want burnt food and poor customer service then this place is for
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July 2023 by Teresa McGee
What has happened to this restaurant? South Lowry St. Smyrna TN. Use to love this place. Horrible rude people work here. Worst customer service ever. Fish was mushy and cold. It will be our last time going to this restaurant.
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August 2022 by Kris Karrick
Nasty employees poor attitude the person who waited on is kristy store ID is 353657 a very rude and POI to the customer nasty attitude it was a takeout order would you ask if there was a senior discount they said no we don't do that here that's kind of sad
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July 2022 by Lynn Bardill
Don’t waste your time at the Smyrna location on Lowry Street. Been to this location three times NOW and could not get service at drive through. End up going to Almaville Rd location if we want fish. Wish the location close to my home would take orders guess they don’t need customers or money. This one should receive minus five stars as this is the worst location I have ever tried to place order
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April 2022 by Ronnie Bama
Substitute fish was awful. Didn't tell me till after I ordered . don't answer phone.so you have to drive and see.
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April 2022 by Kizzie Taylor-Robinson
I went to the Captain D on Germantown Parkway in Memphis,Tn..The food was not done at all the fish was under cooked,the hush puppies were not done and the corn was old..This was a horrible experience for some reason.Captain D cost to much money for me to get service and food like I did.I am highly disappointed.
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April 2022 by Greg Adkins
30 minute wait. Six cars just drove off. Awful
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April 2022 by A H
ETA (8-25-2021) I went to link mentioned below. Filled out and submitted info. Received an email requesting info which I provided. And two weeks later have yet to have issued resolved. Absolutely horrible.Horrible in-store customer service and just as bad corporate customer service. Does not follow thru with communication nor mailing a check as stated and requested. From the reviews it's obvious there is a major issue and they don't care.
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April 2022 by Vanessa Berry
I WENT TO THE CAPTAIN DS IN INGLEWOOD. THE FOOD WAS NOT COOKED PROPERLY. IT HAD HARD RICE AND THE ORDER WAS NOT COMPLETE IT WAS MISSING MY SHRIMP SKEWER AND I HAVE BEEN NOT ABLE TO HAVE THIS SITUATION HANDLED BY THE COMPANY. I HAVE BEEN MORE THAN PATIENT WITH THE MATTER.
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April 2022 by Valerie Bryan
Location in Antioch, Tennessee store #3544. Only one employee in the store at 1:17. Employee was having to wait on customers, prepare food and check customer’s out. Took about 25 minutes to be processed and then food was greasy, cold and over cooked. Corporate should be ashamed to have open without being properly staffed.
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April 2022 by Daughter of the King
Horrible! Horrible! I was treated disrespectful at the Newberry, SC location by the 2 cooks at the back. Even the people at th restaurant was saying that they are shocked. Two people followed me outside to check on me and one gave me their number in case I needed a witness. I will NEVER go back here again.
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March 2022 by james walker
Management at the restaurant in White House TN. is terrible. i waited 45 minutes in line for my food while employees was outside smoking, when i got my order part of it wasn't there.Then when i made a complaint because of the wait i was told i had an attitude. So i asked to speak to a manager and when she came to the window and was telling her the situation, she responded by saying that she didn't believe her employee said that and the people outside smoking was off work, shut the window locked it and walked away. i have been waiting for 4 days to get a call from corporate and no one has returned a phone call. I hope that captain D's gets there act together or they will be heading for a ruff time.
