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March 2024 by Lydia Mullins
Just wasn't goodNothing like good .Wheelchair accessibility: No ! To small
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February 2024 by Tanza Kelso
The chicken was dried out and the person serving the portions shelled out a measly half of spoon of rice and chicken. It appears that this location is preserving portions for themselves. If that’s not the case, then shame on the franchisee and the management team for training their staff to cut portions for the sake of profits.
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February 2024 by Kameryn Bluing
I come to this location a lot and EVERYTIME they tell me that they are out of vinaigrette no matter what time or day I come. My previous visit I asked for some and again was told they were out. I asked the employee why they always seem to be out and then I received some. So basically they just lie about it due to laziness or not wanting to make any , it’s frustrating.
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February 2024 by Shannon Prentice
I gave a 1 star because I was required to just to review this place. Long story short, do not bother! They are the worst Chipotle I’ve been to. I was left searching for the chicken beans and veggies I ordered not to mention my chips they left out. I will say they were very generous with the cheese…
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February 2024 by Mike
This place was terrible. Girl behind counter was emotionless and rude and I had to basically ask if she was ok in order to get her to respond. The whole staff is completely unprofessional and they kept burning tortillas. DO NOT GO HERE.
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February 2024 by Kelly Grago
This is a horribly run restaurant. The employees are sullen and slow. They flat out lied about not having lettuce for our food when we could see 5 hearts of romaine lying on a prep surface behind them.The carne asada looked nothing like advertised but was chopped into tiny pieces.The tables were dirty, the floors were gross. The bathrooms had no soap or hand sanitizer and the paper towels were laying on top of the soap dispenser set while the only roll of toilet paper sat on the back of the toilet.
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February 2024 by CAniye Jones
Drive to Smyrna! This location is the worst I’ve ever visited. It never fails no matter the time of day they’re always out of an ingredient. I was very excited this location was opening so close to home, but honestly it’s a waste.
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February 2024 by Mia Grayson
The first time me and my husband went to this Chipotle, they were out of so many things. Queso, black beans, lettuce, and more. The restaurant was also not the cleanest so we decided to just order from them through UberEats. Every time we have ordered from them, our food has been wrong. Today I ordered a chicken bowl with brown rice, black beans, corn salsa, and queso. Instead I got chicken with white rice, sour cream, tomatoes and lettuce. Apparently the collective IQ of the staff at this place is nothing above 10. Will NEVER give them another penny of our money. Will sooner drive all the way to Smyrna if I want Chipotle. Save your money and DO NOT GO HERE!!!!!!!
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February 2024 by Bernard Merrell
If at all possible I would have rated it as a zero. ALL THE FOOD on the steam table was old and dried up. Also there were food and sauce fragments all over the prep counter! The server had a bad attitude as well. I was picking up a meal for a friend, who took one look at it and trashed it.....WHAT A DUMP!
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February 2024 by Hannah Kollmann
The location is supposed to be open until 10 pm but they have the doors locked by 9:40. Make that make sense???
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January 2024 by Katie Dunlap
I’ve ordered pickup through this chipotle 2 times now and every time my order has been vastly wrong. It’s almost as if they put whatever they want in the bowls, completely ignoring what I ordered. The quality of the food is also lackluster, compared to other locations I’ve been to. From what I understand, this location opened fairly recently as well and they are already off to a horrible start. Time to clean up shop, management! You’ve lost my business.
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January 2024 by Brian
this location has improved greatly. their food seems pretty fresh and their portions are appropriate. the employees are decently nice. they seem to not be fully staffed but still kept the line moving. maybe it’s just the time of the day i go and who is there making the food but the past couple of visits have not disappointed.Kid-friendliness: they have a kids menu for a decent price
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January 2024 by Jazz W.
The service here is horrible. This is why h stopped tip. They hired the rudest people to provide customer service. If you don't want to be there quit!
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January 2024 by GOODAA ADEL
Lovely spicy food for
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January 2024 by Cello Yellow
I live close so I always try to come here but they are horrible they are always out of something whether it's faitja veggies, cheese, tomatoes etc and the workers here are always struggling, very slow moving, and always behind and I feel like this location has been here long enough to have it together so for now on I will no longer be coming to this location I will be sticking to Thompson lane's location for any future visits
