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July 2023 by Crystal Hill
Thanks to everyone that left a review before me. You saved me hard ache and pain. Saved me from alot of trouble, I see. I am looking to switch everything to black owned..... Pray for me know my people so I know it's going to be hard to bank black. Even though the white man doesn't value our money enough to extend credit lines to black ppl. Im.LEAVING BOA but where do I go ?
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July 2022 by Carla R Fowler RV travel & life Vlog
Why would you hire staff not properly train them…And what app do I download there’s other citizens trustThey have a white girl working thereI believe intentionally ruining accounts…DO REAL BUSINESS EVEN IF YOU HAVE TO PAY FEWER PEOPLE MORE MONEY
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June 2022 by Hotshot Shaun
This place of business is a whole joke. I went in the location 10/15/21 to open account to try to stay in OUR community. They called me 05/13/22 to try and finish my application. Haven’t heard from the since the day I went in. These people are a joke I would put 2 cent in this bank. Claim they under new management. They leave us no other options. I have to go to navy federal.
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May 2022 by Carson Bell
They don't allow people who don't bank there to use their coin machine. Thought about opening an account here since it's down the street but that changed my mind real quick. Scammers
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March 2022 by Robert Crouch
Worst telephone service ever. After 50 min on hold, a woman that barely spoke english "transferred" me and I hung up.
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July 2021 by Bee Rose
I love the staff. It's like you're banking with family. Super helpful and kind. This feedback is constructive because I really want to continue to bank with them because of obvious reasons however there needs to be some upgrades done to keep up with the times. I would hope to see an option for Zelle, an accessible ATM and less wait time to speak with one if their awesome representatives.
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July 2021 by toyya brown
This is the slowest bank in the world. The atm has been missing for months . If you want to deposit your money and wait forever this is the bank for you.
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April 2021 by Laurence Plummer
It has been an absolute pleasure dealing with Citizens bank. I really appreciate the personal relationships that have evolved through my years of being associated with the bank. I encourage all African American business owners to consider opening accounts and doing business with Citizens, as i believe that you will be very satisfied. I have been in business for 40 years and I'm proud to say, that I have my business with Citizens!
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February 2021 by De’Eston Heard
I was having some issues making my account online, but Modale made sure to help me every step of the way. Thanks!
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June 2020 by Bad Lad
Oldest Black Owned Bank
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October 2018 by AMY JOHNSON
The bank and it's associates have been great. When there was problems with my Mama's account they jumped right into action to fix it. Thanks to Ms. Keenyattrice Ensley she's been a blessing.
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July 2018 by Porsche Rhodes
Great people, great service, I enjoy banking here.
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August 2017 by Anthony Myers
Love banking with them, my own people. Not happy it's taken them 3 weeks to clear a personal check I deposited. Still waiting smh
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July 2017 by Leonardo D McLemore
it's been provided to me
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August 2016 by Jackie C
So far my experience has been great!
